ETSU Health Family Medicine Kingsport

Family Medicine • Kingsport, TN

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About

ETSU Health Family Medicine in Kingsport is part of the nonprofit ETSU Health system, offering expert primary care as well as access to specialty services across 30+ clinics in the region. As a teaching affiliate of ETSU, providers deliver up-to-date, academically informed care and serve the community through both clinics and education. The Kingsport area location is part of ETSU Health’s 19+ U.S. offices, emphasizing comprehensive family medicine, preventive care, and coordination with other specialties within the network.

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Clinic Type

Family Medicine

Address

102 East Ravine Road, Kingsport, TN 37660

Phone

(423) 245-9600

Email

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Opening Hours

Monday-Friday: 8:00 a.m. – 4:30 p.m. Thursday open until 6:30 p.m.

Website

https://www.etsuhealth.org/locations/family-medicine-kpt.php

Services Offered

Primary Care
Family Medicine
Women's Health
Obstetrics and Prenatal Care
Wellness Visit/EPSDT
Acute and Chronic Conditions
Pediatric (including newborn) Acute/Chronic
Sports Medicine
Behavioral Health/Mental Care
Minor Procedures
On-site Lab
Nurse Practitioners
Interprofessional providers from pharmacy, physical therapy, behavioral health and more

Team

Family Medicine Kingsport — Clinic

Insurance & Payment

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Get Directions, (special page not a payment method)

Languages Spoken

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FAQs

What are the hours for Family Medicine Kingsport?

Hours: Monday-Friday: 8 a.m. - 4:30 p.m. Thursday open until 6:30 p.m.

Awards & Accreditations

PCMH recognition by NCQA (Patient-Centered Medical Home) for primary care practices

Social Media

Youtube Facebook Linkedin Instagram

Photos

What Patients Say

Overall sentiment across review platforms: mixed

WebMD Care: 5.0/5.0 (27 ratings (for Dr. Peter Platzer))
WebMD: Not specified (1 review)
rater8 (for Dr. Zachary Sumpter): Not specified (multiple positive testimonials) (Multiple reviews)

Patients praise

Providers described as attentive listeners who do not rush visits
Professional and efficient care noted in some patient experiences
Comprehensive, team-based care approach mentioned as a practice focus
Strong, positive feedback for certain individual physicians

Common complaints

Billing and insurance processing issues
Difficulties scheduling appointments and reaching staff
Concerns regarding referral follow-through
Negative experiences with specific providers mentioned in online reviews

"DO NOT GO HERE!! The front desk lies about appointments and they bill you for services without telling you."

— LocalityBiz review

"If you want a professional who takes the time to listen to his patients. This is your guy."

— rater8 review for Dr. Zachary Sumpter

"Staff was courteous. (Did Well)"

— WebMD Care patient feedback for Dr. Peter Platzer

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

In the News

ETSU Health welcoming primary care patients in multiple parts of region — Jan 14, 2026
ETSU expands primary care to meet regional needs | Elizabethton Star — Jan 20, 2026
ETSU Health expansion brings in nearly 30 new providers | WJHL | Tri-Cities News & Weather — Jan 16, 2026
ETSU Health opens Infectious Diseases clinic in Kingsport - ETSU News — Dec 19, 2025
ETSU Health expands primary care | Kingsport Times News — Jan 14, 2026

Information sourced from the clinic's website as of July 11, 2026. Own this clinic? Claim or correct this listing.