Holston Valley Imaging Center
Diagnostic Imaging • Kingsport, TN
About
Holston Valley Imaging Center in Kingsport, Tennessee is a department of Holston Valley Medical Center offering diagnostic imaging services including MRI, CT scans, X-rays, ultrasound, 3D ultrasound, elastography, and low-dose lung cancer screening. The center is staffed by board-certified physicians, nurses, and technologists and provides results within 12 to 24 hours, with extended MRI hours and walk-in X-ray appointments available Monday through Friday.
Clinic Type
Diagnostic Imaging
Address
Holston Valley Imaging Center, A department of Holston Valley Medical Center, Kingsport, TN
Phone
423-224-6800
Paula.Whitehead@balladhealth.org
Opening Hours
Monday–Friday 6:30 a.m. – 5:30 p.m.
Services Offered
Technology & Equipment
Insurance & Payment
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Languages Spoken
FAQs
What services are offered at Holston Valley Imaging Center?
High-quality MRIs, CT scans, X-rays and ultrasounds with quick results within 12 to 24 hours, extended MRI appointment hours, access to results via MyChart, and staff of board-certified physicians and technologists.
Are X-ray walk-in appointments available?
Yes, general X-ray walk-in appointments are available Monday through Friday from 8 a.m. to 4:30 p.m.
What are the hours for imaging services?
Imaging services are available Monday through Friday from 6:30 a.m. to 5:30 p.m. for scheduled or stat testing; X-ray walk-ins 8 a.m. to 4:30 p.m.
How can I view my imaging results?
Results can be accessed easily through MyChart.
Who staff the imaging center?
A caring staff of board-certified physicians, nurses and technologists.
Awards & Accreditations
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye: 4.1 out of 5 stars (36 reviews)
- Expected Healthcare: 4.8 out of 5 stars (443 reviews (on Expected Healthcare platform))
Patients praise
- Some patients reported staff were super nice
Common complaints
- High costs and overcharging concerns compared to other facilities
- Significant delays in receiving scan results/reports
- Frustration with billing estimates and lack of responsive communication from management
"I am telling you firsthand that they are robbing patients blind! We had an mri... and this UNETHICAL institute of greedmongers charged us OVER $3000... the cost should have been $370-790 TOTAL. To add insult to injury our mri was done on a Wednesday and the next Wednesday our doctors appointment had to be canceled because BALLAD did NOT read our scan."
— LocalityBiz user review"My ins estimate AND their estimate was $200-$250. My bill was $535... If you have to pay your deductible don't go here. My ins isn't doing about it, and the HVIC supervisor won't call me back."
— Birdeye user reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
Information sourced from the clinic's website as of . Own this clinic? Claim or correct this listing.
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