CVA Heart Institute
Cardiology • Kingsport, TN
About
CVA Heart Institute in Kingsport, Tennessee is a cardiology department of Holston Valley Medical Center offering comprehensive heart and vascular care. Services include interventional cardiology, cardiothoracic surgery, electrophysiology studies, echocardiograms, stress testing, coronary CT angiography, pacemaker and defibrillator implantation, transcatheter aortic valve replacement, and robotic-assisted surgery for cardiovascular procedures.
Clinic Type
Cardiology
Address
CVA Heart Institute, MeadowView Pkwy, Kingsport, TN
Phone
423-230-5000
Paula.Whitehead@balladhealth.org
Opening Hours
Not published — contact the clinic to confirm hours.
Telehealth
Yes (virtual telehealth services mentioned)
Services Offered
Technology & Equipment
Team
Insurance & Payment
—
Languages Spoken
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Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (Cardiovascular Associates PC): 4.6/5 (42 reviews)
- LocalityBiz (Ballad Health CVA Heart Institute): Several ★★★★★ reviews mentioned; one ★☆☆☆☆ review mentioned
- Healthgrades (Ballad Health CVA Heart Institute): Not specified in provided snippet (Not specified in provided snippet)
Patients praise
- Helpful, pleasant, and patient-focused staff (nurses/NPs/doctors/support staff)
- Fast response and good communication/keeping patients informed
- Professional care and clear plan of action after visit
Common complaints
- Scheduling and access issues (difficulty locating clinic; no appointments/lockout; follow-ups postponed)
- Long wait times
- Billing/preauthorization friction for routine testing
- Some clinician interpersonal issues reported (e.g., rudeness/poor bedside manner)
"“Everyone was so sweet and helpful… Brenda the nurse practitioner could talk with me and let me share my concerns.”"
— localitybiz.com (Ballad Health CVA Heart Institute in Kingsport, TN)"“My closest family members have been patients here… [the staff] have not only been great at doing what they do, but… more patient, kind and compassionate.”"
— drracheleidelman.com (Exploring Cardiac Care at Ballad Health CVA Heart Institute)"“No appointments are being scheduled… They have postponed my follow up appointments… three times since January.”"
— drracheleidelman.com (Exploring Cardiac Care at Ballad Health CVA Heart Institute)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Metzger returns to Ballad CVA Heart Institute | WJHL | Tri-Cities News & Weather — Sep 12, 2025
- Ballad Health CVA Heart Institute adds new physician | Kingsport Times News — May 11, 2026
- Dr. Garcia joins Ballad Health heart institute — May 14, 2026
- Robert Ferguson, DO, joins Ballad Health CVA Heart Institute | Kingsport Times News — Oct 13, 2025
Information sourced from the clinic's website as of . Own this clinic? Claim or correct this listing.
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