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Primary Care in Killeen, TX | Baylor Scott & White Health, Killeen

Primary Care in Killeen, TX | Baylor Scott & White Health

Primary Care • Killeen, TX

About

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Clinic Type

Primary Care

Address

3801 Scott and White Dr, Killeen, TX, 76543; 5702 E Central Texas Expy, Killeen, TX, 76543; 4501 S Clear Creek Rd, Killeen, TX, 76549; 2405 S Clear Creek Rd Ste 310, Killeen, TX, 76549

Phone

254.680.1100

Email

—

Opening Hours

Not published — contact the clinic to confirm hours.

Website

https://www.bswhealth.com/locations/service-area/killeen-tx/primary-care

Telehealth

Schedule a virtual care appointment today.

Services Offered

  • Primary Care

Insurance & Payment

  • insurance plans accepted

Languages Spoken

—

Social Media

TwitterFacebookLinkedin

Photos

Primary Care in Killeen, TX | Baylor Scott & White Health — photo 1 of 8Primary Care in Killeen, TX | Baylor Scott & White Health — photo 2 of 8Primary Care in Killeen, TX | Baylor Scott & White Health — photo 3 of 8Primary Care in Killeen, TX | Baylor Scott & White Health — photo 4 of 8Primary Care in Killeen, TX | Baylor Scott & White Health — photo 5 of 8Primary Care in Killeen, TX | Baylor Scott & White Health — photo 6 of 8Primary Care in Killeen, TX | Baylor Scott & White Health — photo 7 of 8Primary Care in Killeen, TX | Baylor Scott & White Health — photo 8 of 8

What Patients Say

Overall sentiment across review platforms: mixed

  • TrustAnalytica: 3.3/5 (83)
  • BSW Health Official Site: 4.9/5 (818)
  • BSW Health Official Site: 4.8/5 (814)

Patients praise

  • Friendly and helpful staff in many instances
  • Efficient MyChart communication system
  • Some providers praised for being caring and attentive
  • Clean and well-organized facilities

Common complaints

  • Difficulty with communication and getting calls returned
  • Frustration with appointment scheduling policies and availability
  • Concerns regarding bedside manner and thoroughness of certain providers
  • Complaints about financial and administrative processes

"She made me so comfortable when it came to seeing area as well as doing the procedure. She’s very outgoing, comforting, and honestly just so sweet!"

— Doctor.com review

"The visit was a complete waste of time, she would not check for anything... I ended up having to take my baby to the ER."

— Patient review on medical care experience

"I love this clinic the doctors and staff members are awesome and very informative. Doctor Joyce O is the best I love her"

— Loc8NearMe user review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of . Own this clinic? Claim or correct this listing.

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