Lower Keys Medical Center

Gastroenterology • Key West, FL

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About

It offers a broad range of services, including digestive health, along with emergency, heart, neurology, maternity, orthopedics, imaging, laboratory, infectious disease care, and other specialties. The center operates from Key West with multiple contact options and headquarters in Key West, FL. Key details: - Services: Digestive health (plus comprehensive care in multiple specialties) - Location: Key West, Florida - Contact: feedback@lkmc.com; phone numbers: (305) 294-5535 / 5531 - Website: lkmc.com - Status: Active; LinkedIn: linkedin.com/company/lower-keys-medical-center - Part of Community Health Systems; 3 offices in the United States (Key West region)

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Clinic Type

Gastroenterology

Address

P.O. BOX 9107, Key West, FL 33041, US

Phone

(305) 294-5531

Email

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Opening Hours

Not published — contact the clinic to confirm hours.

Website

https://www.lkmc.com/digestive-health

Services Offered

Digestive Health
Gastroenterology
Gastrointestinal diagnostic imaging
Endoscopic procedures
Gastroenterology consultation

Technology & Equipment

advanced imaging technology
endoscopy equipment

Insurance & Payment

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Languages Spoken

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Awards & Accreditations

Nationally Recognized for Its Commitment to Excellence in Stroke Care
CMS 4 Star Quality Rating

Social Media

Facebook

Photos

What Patients Say

Overall sentiment across review platforms: mixed

Vitals (Dr. Dan M. Jones): 3.4/5 (22 ratings)
WebMD (Dr. Orlando Lopez-Roman): 4.5/5 (7 ratings)
WebMD (Dr. Richard Packard): 4.0/5 (6 ratings)
WePrevent (Dr. Richard Gambescia): 4.9/5 (49+ ratings)
WePrevent (Dr. Jackson Flanigan): 4.8/5 (20+ ratings)

Patients praise

Professional and knowledgeable clinical care for specific GI procedures
Effective diagnosis and management of complex digestive conditions
High ratings for staff respect and clear communication with specific practitioners
Convenient access to necessary diagnostic infrastructure in the Key West area

Common complaints

Rudeness and condescending behavior by front-desk or clinical staff
Long wait times for appointments and while in the exam room
Poor communication regarding referrals, medications, and follow-ups
Perceived lack of compassion or time given to patients during consultations
Concerns about billing or being rushed through appointments

"He doesn't care about his patients. He's rude, arrogant, and self-centered. All he wants is his money from your visit."

— Vitals Patient Review of Dr. Dan Jones

"Fortunate this man is a GI Physician because he's a total A-hole. Avoid him."

— WebMD Patient Review of Dr. Richard Packard

"I needed to find a gastroenterologist in Keywest. I am so pleased with Dr. Dan Jones and his staff. ... The procedure was made much easier than I expected by this very professional, kind group of people."

— Vitals Patient Review of Dr. Dan Jones

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].