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Primary Care • Kettering, OH • Since 1964

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About

Kettering Health is a nonprofit, Christ-centered health system headquartered in Kettering, Ohio. It operates hospitals, stand-alone EDs, clinics, and Kettering College, formed from the 1999 merger of Kettering Medical Center and Grandview Medical Center. The network—renamed Kettering Health in 2021—employs about 3,804+ staff (over 12,000 across the system), with 2,100 physicians and an annual revenue around $2.2 billion. It operates 11 facilities in the United States (primarily Ohio) and offers a physician network now known as Kettering Health Medical Group. For providers, contact options include main phone lines (e.g., 937-395-3963) and local facility addresses such as HQ at 3535 Southern Blvd., Kettering, OH 45429, with other locations in Troy, Miamisburg-Centerville, Xenia, and Washington Township.

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Clinic Type

Primary Care

Address

3535 Southern Blvd., Kettering, OH 45429, US

Phone

19378366000

Email

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Opening Hours

Not published — contact the clinic to confirm hours.

Website

https://ketteringhealth.org/doctors/

Services Offered

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Team

Krista Miller — APRN-CNP
Naila Shahid — MD
Dena E. Mason-Zied — DO
Stephanie D. Guajardo — APRN-CNP
Andrea R. Bell-Willis — MD
Kevin Baker — APRN-CNP
Kayli D. Johnson — APRN-CNP
Joshua D. Bumgardner — PA-C
Sukhchain S. Sarao — MD

Insurance & Payment

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Languages Spoken

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Social Media

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Photos

What Patients Say

Overall sentiment across review platforms: mixed

ComplaintsBoard: 1.5 out of 5 stars (10 reviews)
Birdeye (Kettering Health Cassano Health Center): 3.4 out of 5 stars (77 reviews)
Healthgrades (Kettering Health Main Campus): 78% patient experience rating

Patients praise

Some patients report positive experiences with specific doctors or nurses
Instances of prompt care in emergency situations reported by some individuals
High marks for specific departments such as neurosurgery in certain locations
Main campus generally receives competitive ratings on standard hospital quality metrics

Common complaints

Concerns regarding billing practices and unexpected charges
Reports of poor communication with medical staff and lack of attentiveness
Dissatisfaction with patient care quality, including perceived incompetence or rushed visits
Issues with hospital responsiveness and handling of patient records
Lack of adequate pain management in some emergency situations

"The entire Kettering Health system has replaced competent physicians with a bunch of box checking morons. You are just a number they are churning through as fast as they can for the money."

— Trustpilot

"Stopped in the ER today for a pinched sciatic nerve, and was helped right away. Ashleigh was super kind and very helpful..."

— BBB

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].