Kent Clinic
Psychology • Kent, WA • 1 (Kent clinic) locations
About
Kent Clinic in Kent, WA provides mental health services for children, teens, adults, and seniors, including individual, family, and group counseling for concerns such as depression, anxiety, and bipolar disorder. The clinic also offers substance use disorder services including medication-assisted treatment and walk-in services on Mondays, along with employment services, a resource room, and 24/7 crisis services.
Clinic Type
Psychology
Address
325 West Gowe Street, Kent, WA 98032
Phone
(253) 833-7444
feedback@valleycities.org
Opening Hours
Call Center Hours 7:30AM-6:30PM; Monday-Thursday: 8:30AM-6:30PM; Fridays: 8:30AM-5:00PM
Telehealth
Telehealth Portal available
Emergency Care
24/7 Crisis Services (referenced in site navigation)
Services Offered
Insurance & Payment
—
Languages Spoken
FAQs
What services are provided at Kent Clinic?
Mental health services (individual, family, group), substance use disorder services, MAT, walk-ins for SUD on Mondays, resource room, employment services, and client/community resources.
What services are offered at the Kent clinic?
Mental health services for children, teens, adults, and seniors, including individual, family and group counseling, and for a wide range of concerns; Substance Use Disorder services including SUD Walk-Ins and MAT.
What are the contact options for the clinic?
Call (253) 833-7444; email feedback@valleycities.org.
What are the clinic's hours?
Call Center Hours 7:30AM-6:30PM; Monday-Thursday 8:30AM-6:30PM; Fridays 8:30AM-5:00PM.
Where is the Kent clinic located?
325 West Gowe Street, Kent, WA 98032.
Does the clinic offer crisis services?
Yes, 24/7 Crisis Services are available.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (Kent Eye Clinic): 4.4/5 (458 reviews)
- Trustpilot (KSL Clinic - Kent): 5/5 (593 reviews)
- BestDentists.uk (Kentish Smiles Clinic): 4.6/5 (199 reviews)
- BestDentists.uk (Kent House Dental Clinic): 4.4/5 (107 reviews)
- Rehab.com (MultiCare Kent Clinic): 4.2/5 (317 reviews)
Patients praise
- Professional, caring, and knowledgeable medical providers/staff
- High-quality clinical care and successful treatment outcomes
- Thorough and clear communication regarding conditions and options
- Efficient and welcoming environment for private or specialist services
Common complaints
- Rude or unprofessional customer service/reception staff
- Difficulty reaching the clinic via phone or long wait times
- Appointment scheduling issues, including last-minute cancellations or long delays
- Limited access for non-existing or non-private patients
- Lack of clear communication or follow-up regarding test results and medical care
"The scheduling staff at this location are consistently rude and unprofessional. When you call, it takes at least 40 minutes for someone to answer."
— Valley Medical Center - Kent Clinic Primary Care review"Customers consistently highlight the exceptional quality of the staff, noting their professionalism, friendliness, and empathetic approach. People appreciate the thoroughness and clear explanations provided."
— Kent Family Medical - Trustpilot review summary"I made a complaint regarding the receptionist... if various patients are complaining regarding your reception staff why don't you maybe look at the root of the problem?"
— Kent House Dental Clinic patient reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
Information sourced from the clinic's website as of . Own this clinic? Claim or correct this listing.
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