Crystal Clinic Orthopaedic Center

Orthopedics • Kent, OH • Since 1989

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About

Crystal Clinic Orthopaedic Center (Kent) overview: - Kent location: Dr. Craig Siesel now offers Thursday evening appointments at the Kent location, extending care hours to 7:00 p.m. on Thursdays. - About: Part of Crystal Clinic Orthopedic Center, a private group of orthopedic and plastic/reconstructive physicians based in Akron, Ohio, with 18 offices across Ohio. Founded in 1989. - Services/hub: Online scheduling available; multiple Ohio locations for orthopedic care.

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Clinic Type

Orthopedics

Address

2007 SR 59 Kent, OH 44240

Phone

330-673-6299 / 800-662-4043

Email

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Opening Hours

Not published — contact the clinic to confirm hours.

Website

http://www.crystalclinic.com/locations/kent

Telehealth

https://www.crystalclinic.com/services/telehealth/

Services Offered

Orthopedic Care
Plastic and Reconstructive Care
Hand Therapy
Physical Therapy
Imaging
QuickCare Ortho Clinic
Urgent Care
Sports Medicine
Foot and Ankle
Knee
Shoulder and Elbow
Spine
Pediatric Orthopaedics
Prescribe Fit
Hip
Hand and Wrist
Pain Management
Physical Medicine Rehabilitation
Telehealth

Technology & Equipment

X-ray
MRI

Insurance & Payment

Accepted Insurance

Languages Spoken

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Photos

What Patients Say

Overall sentiment across review platforms: mixed

Birdeye (aggregated from Google): 4.6 out of 5 stars (based on 322 reviews) (322 reviews)
Yelp (aggregated across multiple locations): 3.1 out of 5 stars (based on 74 reviews) (74 reviews)
Healthgrades (Hospital aggregate): 85% patient recommendation rating (Not explicitly stated total count)

Patients praise

High patient satisfaction with physician care, particularly regarding listening to concerns, explaining treatment options, and professional demeanor.
Positive experiences with surgical outcomes and thorough examinations.
Appreciation for efficient staff and helpful service from nurses and therapists.
Many patients would recommend the clinic to others, citing compassionate care and clear treatment plans.

Common complaints

Concerns regarding administrative and support staff behavior, including reports of rudeness.
Complaints about communication errors, particularly from Physician Assistants (PAs) regarding diagnoses and surgical severity.
Some patients expressed dissatisfaction with perceived 'profit-driven' motives, specifically regarding the recommendation of injections or procedures.

"Dr. Mineo is the best! He really strives to achieve good communication with patients, and cares about the outcome of the patient’s care."

— LocalityBiz review

"I wouldn't recommend this group to anyone. They had a PA who delivered news about a surgery and she didn't even get the severity of the issue correct."

— Yelp review

"Fantastic service. From the ladies at the desk to the P.A Jess. It was absolutely great."

— Birdeye review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

In the News

Crystal Clinic Plastic Surgeons Present Ohio’s Pink Runway, A Celebration of Breast Cancer Survivorship - Crystal Clinic Orthopaedic Center — Oct 3, 2025
Crystal Clinic Plastic Surgeons Teams Up with Pro Football Hall of Fame Enshrinement Festival Fashion Show as Presenting Sponsor - Crystal Clinic Plastic Surgeons — Jul 16, 2025
Crystal Clinic Orthopaedic Center Receives Five-Star Quality Rating From The Centers for Medicare & Medicaid Services - Crystal Clinic Orthopaedic Center — Nov 20, 2025
We’ve Arrived in Westlake - Crystal Clinic Orthopaedic Center — Mar 24, 2026

Information sourced from the clinic's website as of July 11, 2026. Own this clinic? Claim or correct this listing.