BestMed Urgent Care
Urgent Care • Kennewick, WA • 1 (Kennewick) locations
About
BestMed Urgent Care in Kennewick, WA is a walk-in urgent care clinic located at 3601 Plaza Way Suite 110 offering treatment for non-emergency illnesses and injuries. Services include on-site lab with rapid PCR testing, X-ray, sutures, vaccinations, COVID and flu testing, sports physicals, EKG, and treatment for conditions such as fractures, sprains, lacerations, skin infections, and allergies. The clinic is open Monday through Sunday from 8 AM to 7 PM.
Clinic Type
Urgent Care
Address
3601 Plaza Way, Suite 110, Kennewick, WA 99338
Phone
509-236-0391
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Opening Hours
Monday–Sunday 8 AM – 7 PM
Emergency Care
No, directs to emergency room for life-threatening conditions
Services Offered
Technology & Equipment
Insurance & Payment
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Self-pay
Languages Spoken
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FAQs
What services are offered at BestMed Urgent Care in Kennewick?
Urgent care services including on-site lab, rapid PCR testing, X-ray (availability), sutures, vaccines, and a range of urgent care treatments.
What services are provided at BestMed Urgent Care Kennewick?
Urgent care services including on-site lab with Rapid PCR testing, X-ray (call clinic for availability), and treatment for non-emergency illnesses and injuries.
Do you offer COVID testing and flu shots?
Yes, COVID testing and flu shots are available.
What are the clinic hours?
Monday–Sunday 8 AM – 7 PM.
Is there an on-site lab and rapid testing?
Yes, on-site lab with rapid PCR testing for Flu/COVID-19/RSV.
Where is the Kennewick clinic located?
3601 Plaza Way Suite 110, Kennewick, WA 99338.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Solv - MultiCare Indigo Urgent Care: 4.9/5 (50 reviews)
- Birdeye - Kadlec Urgent Care (West): 2.4/5 (46 reviews)
- Aggregated - BestMed Urgent Care: 4.8/5 (248 reviews)
- Solv - Trios Urgent Care (Columbia Center): 3.3/5 (3 reviews (Solv))
- Providence - Kadlec ExpressCare (Canyon Lakes): 4.9/5 (1,159 ratings)
- Google - Kadlec Urgent Care (Clearwater Ave): 2.8/5 (268 reviews)
- Aggregated - Trios Urgent Care (Columbia Center): 2.8/5 (~100 reviews)
Patients praise
- High quality of care and professional, knowledgeable medical staff (physicians, PAs, NPs)
- Clean and tidy clinic environments
- Convenient online scheduling and walk-in options to minimize wait times
- Helpful, friendly staff in many interactions
- Efficient processing for appointments and walk-ins when not at peak capacity
Common complaints
- Longer-than-expected wait times during busy periods
- Issues with administrative/receptionist interactions, such as being turned away despite calling ahead
- Concerns regarding billing practices, specifically regarding payment in full while insurance claims are pending
- Mixed communication experiences with staff
"I have never experienced such kind, courteous care at a medical provider before. The office was so clean... I have already recommended Indigo to friends and family."
— Solv Patient Review for MultiCare Indigo Urgent Care"Shady billing practices! Avoid! Best Med is expecting payment in full for services currently pending with the insurance companies."
— Patient Review for BestMed Urgent Care"Receptionists at this place are a joke! ... we’re told they’re not accepting walking ins. ... The younger receptionist tells me “well if you look online it clearly says unless there’s limited staffing”. No where online does it say this."
— Patient Review for Kadlec Urgent CareSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
Information sourced from the clinic's website as of . Own this clinic? Claim or correct this listing.
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