Columbia Crest Eye Care

Optometry • Kennewick, WA

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About

Columbia Crest Eye Care is an optometry practice based in Kennewick, WA. They offer eye care services, glasses, contact lenses, and other vision products. The practice operates three offices in Kennewick and provides care from private, local ophthalmic professionals. Contact numbers: (509) 783-2135, (509) 735-2020, or 1-800-843-2020. Website: columbiacresteyecare.com.

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Clinic Type

Optometry

Address

7301 W. Deschutes Ave., Ste B, Kennewick, WA 99336

Phone

+1 509-735-2020

Email

—

Opening Hours

Monday–Friday 8:00–5:00; Saturday Closed; Sunday Closed

Website

https://www.columbiacresteyecare.com/

Services Offered

Optometry
Eye exams
Eyewear fittings
Vision care
Eye health procedures
Diagnosing eye diseases
Frame Gallery
Schedule an appointment online
Patient resources
Meet our doctor
Insurance accepted
Patient education

Technology & Equipment

Optomap retinal imaging
CRT (corneal refractive therapy)
glaucoma testing
cataract services
eye health diagnostics

Team

Dr. Donald A. Travis, OD — Optometrist/Doctor

Insurance & Payment

Accepted Insurances

Languages Spoken

English

Current Offers

Schedule Your Exam Online — null (expires null)

FAQs

What services does Columbia Crest Eye Care provide?

Optometry services including eye exams, eyewear fittings, diagnosis of eye diseases, and eye health procedures.

What are the hours?

Our hours are Monday through Friday from 8:00 to 5:00, with Saturday and Sunday closed.

Social Media

Facebook

Photos

What Patients Say

Overall sentiment across review platforms: positive

SL Christensen & Associates: 4.9 out of 5 stars (~1,200–1,500 reviews)
Grand Ridge Eye Clinic: 4.5 out of 5 stars (99 reviews)
Family Eye Care: 4.3 out of 5 stars (105 reviews)
Desert Valley Eye Care: 4.7 out of 5 stars (650 reviews)

Patients praise

Friendly, professional, and attentive staff
Knowledgeable doctors who take time to explain exams, conditions, and procedures thoroughly
Efficient appointment scheduling and generally minimal wait times for exams
Welcoming environment suitable for both adults and children/families
High level of trust in the providers' clinical expertise

Common complaints

Confusion or issues regarding insurance coverage and billing policies
Complaints about product quality (defective glasses) and limited resolution/warranty options for eyewear replacements
Occasional long wait times for products like glasses to arrive from the lab and lack of notification regarding status updates
Employee-reported experiences of micromanagement and negative work environments at some clinics

"Excellent knowledgeable optometrist who dealt with a misprescribed pair from a different clinic. He was informative, pleasant, and solved the problem."

— SL Christensen & Associates patient review

"I wasn't notified when the glasses came in and if I hadn't called to check on the status who knows how long I would have had to wait for a call. It did take 4 weeks to get them back from the lab."

— Family Eye Care patient review

"You can spend $600 on a pair of prescription glasses that fall apart in your hands... if the glasses are defective they’ll provide you with a few hoaky in office repairs."

— Grand Ridge Eye Clinic patient review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026. Own this clinic? Claim or correct this listing.