Family Eye Care

Optometry • Kennewick, WA

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About

Family Eye Care (Carl F Powers, O.D. PLLC) is a private medical practice offering comprehensive eye care and eyewear for families. Headquartered in Petoskey, Michigan, it operates three offices in the United States, including two locations in Kennewick, Washington. The practice appears under aliases such as Family Eye Care and carl f powers, o.d. pllc. Main contact: (509) 783-0667. Stores' addresses include 614 Howard St, Petoskey, MI; and Kennewick locations at Suite A, 99336 and 7903 W Grandridge Blvd Ste A, 99336.

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Clinic Type

Optometry

Address

Kennewick, Washington

Phone

+1-509-783-0667

Email

—

Opening Hours

M-Th 7am-5pm, Fr 7am-3pm (Optician area closes 30 min early)

Website

https://www.family-eyecare.com/

Emergency Care

Yes (eye emergencies accepted)

Services Offered

Optometry
Eye exams
Pediatrics
Sports vision
Hard-to-fit contacts
Disease management
Routine vision
Diabetes eye health assessment
Contact lens fittings
Frame dispensing
Ocular emergencies
LASIK co-management
Cataract care coordination
Safety glasses
Specialty eyewear
Post refractive surgery care
Keratoconus fittings
Online patient center
New patient exams
Comprehensive eye exams

Team

Optometric staff, Licensed optometrists (unspecified) — Optometrist(s)

Insurance & Payment

AETNA
EYEMED
FIRST CHOICE HEALTH
MEDICARE
MEDICAID (not all options)
NW SHEET METAL
ODS/MODA
UNIFORM
UNITED (not all options)

Cash, Credit Card, Debit Card, Check, We accept walk-ins (emergencies), Personal Checks, American Express, MasterCard, Visa, Discover, Care Credit, Sunbit

Languages Spoken

English

FAQs

New patient information and forms

Visit our Resources page to download supplemental forms you can fill out before your appointment.

What to expect during a comprehensive eye exam

The new patient appointments begin with a comprehensive eye exam to determine prescription strength and discuss eyewear needs.

Can I download forms before my visit?

Yes, you can download supplemental forms from the Resources page prior to your appointment to save time.

What payment options are available?

We accept Cash, Personal Checks, American Express, MasterCard, Visa, Discover, Care Credit, and Sunbit.

Do you participate with insurance plans?

We participate with multiple insurance plans (list available on site).

Photos

What Patients Say

Overall sentiment across review platforms: positive

Birdeye: 4.3/5 stars (105 reviews)
Facebook: 82% recommendation rate (22 reviews)

Patients praise

doctors are knowledgeable, friendly, and thorough
good experiences with pediatric patients
quick and easy appointments with minimal wait times for some patients
professional and helpful staff for many patients

Common complaints

occasional complaints regarding office staff interactions or communication
long wait times for glasses turnaround from labs
specific concerns about procedures such as BlephEx

"Dr. Brian Jacks treats his patients with knowledge and care. He takes time to explain tests and results. He was amazing with my 5 year olds first visit..."

— MapQuest Review

"Dr. Boyd and the staff are so amazing! My appointments are always quick and easy with minimal wait time."

— Birdeye Review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026. Own this clinic? Claim or correct this listing.