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Physician Directory - Please Contact Your Physician Directly, Kapaa

Physician Directory - Please Contact Your Physician Directly

Internal Medicine • Kapaa, HI

Clinic Type

Internal Medicine

Address

2490 Oka Street, Kalaheo, HI 96741? (Not fully explicit)

Phone

808-828-1418

Email

template.placeholder@gmail.com

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Internal Medicine

Insurance & Payment

—

Languages Spoken

—

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • FamilyDoctorDirectories, Hawaii Pacific Health, Vitals, and Healthgrades: Range from 3.3 to 5.0 out of 5 across various providers and practices (Varies by provider; some have few ratings, while others like Dr. Bernice Yap have 91 ratings)

Patients praise

  • Compassionate, patient, and good listening skills reported by some providers
  • Thorough and detailed explanations of care plans
  • Staff described as professional and kind in some practices
  • Feeling treated like a person rather than just a patient

Common complaints

  • Rude, patronizing, or dismissive communication from some providers
  • Long wait times for appointments and in the office
  • Rushed appointments with limited time for patient concerns
  • Difficulty getting timely appointments

"At the kapaa clinic you feel heard and they get what is needed for you done. Start to finish."

— LocalityBiz review for The Clinic at Kapaa

"She was incredibly rude and patronizing. Wouldn’t let me finish a sentence, belittled me, accused me of being “having issues with doctors”"

— Healthgrades review for Dr. Jocelyn Chang

"Dr Yap was a really good listener and extremely patient as I explained the various tests and procedures I've had."

— Hawaii Pacific Health patient review for Dr. Bernice Yap

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of . Own this clinic? Claim or correct this listing.

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