The Clinic at Kapaa

General Practice • Kapaa, HI

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About

The Clinic at Kapaa is a Kaiser Permanente affiliated clinic located at 4800 Kawaihau Rd in Kapaa, Hawaii. The facility offers general practice services and accepts multiple insurance plans including HMO, Added Choice Point-of-Service, Medicaid (QUEST), and Senior Advantage.

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Clinic Type

General Practice

Address

4800 Kawaihau Rd, Kapaa, HI 96746

Phone

808-823-4157

Email

directoryupdate-hi@kp.org

Opening Hours

Not published — contact the clinic to confirm hours.

Website

https://healthy.kaiserpermanente.org/hawaii/facilities/the-clinic-at-kapaa-434091

Emergency Care

Not available

Services Offered

General Practice
Urgent Care
Emergency services
Pharmacy
Affiliated Clinic
National Provider Identifier
Hawaii License

Insurance & Payment

Added Choice - Point-of-Service Plan (POS)
HMO
Medicaid (QUEST)
Senior Advantage

Languages Spoken

—

Social Media

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Photos

What Patients Say

Overall sentiment across review platforms: mixed

Yelp (Kaiser Permanente overall): 4.1/5 stars (9 reviews)
Yahoo Local (Kaiser Permanente Lihue): 4.0/5 stars (7 reviews)

Patients praise

Friendly and compassionate staff
Attentive and thorough care from specific providers
Convenient pharmacy services

Common complaints

Limited diagnostic capabilities at some facilities requiring hospital referrals
Mixed feedback on individual physician experiences regarding helpfulness and professionalism
Concerns regarding accessibility for urgent care situations

"From the time I walk into the kappa clinic to the time I leave I'm not just treated like a patient, I'm treated like a person. At the kapaa clinic you feel heard and they get what is needed for you done."

— LocalityBiz review for The Clinic at Kapaa

"Everyone is very nice and the doctor was knowledgeable and funny. My only issue is that the clinic does not have the capacity to perform some diagnostic studies so you have to go to the hospital."

— Yahoo Local review for Kaiser Permanente Lihue

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026. Own this clinic? Claim or correct this listing.