NKC Health

Hospitals • Kansas City, MO • Since 1958

About

NKC Health (formerly North Kansas City Hospital and Meritas Health) is a nonprofit health system based in North Kansas City, Missouri. Founded in 1958, it operates as NKC Health with more than 4,700 staff and over 600 physicians across 35 locations. The system emphasizes comprehensive, innovative care delivered with kindness and serves the Kansas City region. Key details: - Headquarters: North Kansas City, MO - Network: 6 U.S. offices/locations (main HQ at 2800 Clay Edwards Drive, North Kansas City) - Services: Hospital and affiliated primary/specialty care across multiple locations - Contact: Phone 816-691-2000; email team@nkch.org - Website: nkchealth.org

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Clinic Type

Hospitals

Address

2800 Clay Edwards Drive; North Kansas City, MO 64116, US

Phone

8166912000

Email

managedcare@nkchealth.org

Opening Hours

Not published — contact the clinic to confirm hours.

Website

https://www.nkchealth.org/

Services Offered

Orthopedics
Weight-Loss Surgery
Cardiology
Nursing and patient care services
Hospitals and clinics network
Diabetes and hypertension management
General medical services

Team

Dawn Wheelhouse, MSN, CMSRN, NE-BC — Nursing leadership
Ashley Peacock, MSN, NPD-BC, NEA-BC — Nursing leadership

Insurance & Payment

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Languages Spoken

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Social Media

Tiktok Twitter Youtube Facebook Linkedin Instagram

Photos

What Patients Say

Overall sentiment across review platforms: mixed

Birdeye (NKC Health Primary Care - Gashland): 4.1/5 (1,467 reviews)
Birdeye (Physical Therapy & Sports Medicine - Gashland): 4.9/5 (109 reviews)
Birdeye (Occupational Medicine): 4.3/5 (53 reviews)
Yelp/Yahoo (NKC Health General): Varies by platform/location (106 reviews)

Patients praise

Knowledgeable and thorough medical providers
Personalized and compassionate bedside care
High patient recommendation rates (90%+)
Professional and friendly office staff at some locations
Good results from physical therapy and specialized care units

Common complaints

Long wait times in the emergency room
Difficulty reaching staff by phone or unresponsive lines
Perceived lack of accountability or helpfulness from administrative/front-office staff
Occasional reports of dismissive or rude interactions with medical staff

"NKC Health has achieved a top 1% national ranking for delivering an outstanding consumer experience. Throughout the year, the healthcare system received over 10,000 Google reviews, with 95% of patients rating their experience positively."

— NKC Health Official Press Release (Jan 2026)

"I have had numerous appointments, treatments and other various interactions at NKC Hospital and always been afforded their consideration and care. Front office employees are friendly and..."

— Patient review (Feb 2026)

"If you are calling about any information you better know the appropriate person's name, department, work schedule and extension because otherwise you will be transferred to an inoperable line... Their phone etiquette is DEPLORABLE."

— Patient review (Mar 2025)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026. Own this clinic? Claim or correct this listing.