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IndyCare, Kannapolis

IndyCare

Emergency Room • Kannapolis, NC • Since 2018

About

IndyCare is a wellness and retail health center focused on on-demand, technology-enabled care offered through local pharmacies. In Kannapolis, NC, IndyCare piloted CareLink for clinical pharmacy services with Cannon Pharmacy Main (host of IndyCare Kannapolis), signaling a model that turns independent pharmacies into integrated healthcare hubs. Core services include urgent care, pediatric care, preventive health, telehealth, labs/diagnostics, travel health, and curbside/house calls, all aimed at affordable, personalized care with a strong customer experience. Headquarters are in Chapel Hill, NC, and the company emphasizes collaborative, value-based, and digital health approaches.

Clinic Type

Emergency Room

Address

1706 S. Cannon Blvd, Suite 101, Kannapolis, NC 28083

Phone

704-933-2273

Email

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Opening Hours

Office Hours: Monday-Friday 7:00am–7:00pm | Saturday 9:00am–4:00pm | Sunday 12:00pm–4:00pm

Telehealth

Available (virtual visits and telehealth and curbside care)

Emergency Care

Urgent care with acute care services; not a hospital ER

Services Offered

  • Urgent Care
  • Preventive Health
  • Pediatric Care
  • Travel Health Services
  • Labs and Diagnostics
  • Proactive Health
  • Physicals
  • Womens Health
  • Employer Health
  • Acute Care
  • Occupational Health
  • Virtual Visits
  • Telehealth and Curbside Care

Insurance & Payment

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Primary care copay (State Health Plan members)

Languages Spoken

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FAQs

What are IndyCare Kannapolis' hours?

Monday-Friday: 7:00am – 7:00pm | Saturday: 9:00am – 4:00pm | Sunday: 12:00pm – 4:00pm

Awards & Accreditations

  • Orange County’s ‘Best Urgent Care’ by the News of Orange

Photos

What Patients Say

Overall sentiment across review platforms: very positive

  • Aggregated review data: 4.9/5 (2,471)

Patients praise

  • Fast and convenient service
  • Compassionate and friendly staff
  • Effective and thorough medical care
  • Reasonable pricing for those without insurance
  • Efficient curbside/on-demand care options

Common complaints

  • Poor communication regarding patient intake/availability
  • Long wait times without updates
  • Staff perceived as unprofessional or gossiping during busy times

"This place is awful... nobody comes out for like thirty mins. I have called and texted the number they said four times in the past HR. No response. I finally go in because I'm not sick and there's NOBODY in the waiting room nothing and the staff is gossiping."

— LocalityBiz Review

"I love indycare. I have used it two different occasions and have been nothing but pleased. So nice to have somewhere to be seen a quick and efficient."

— Loc8NearMe Review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of . Own this clinic? Claim or correct this listing.

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