WellNow Urgent Care
Immediate Care • Kalamazoo, MI • Since 2012
About
WellNow Urgent Care in Kalamazoo: There is no Kalamazoo location listed for WellNow Urgent Care. WellNow is a private chain of walk-in urgent care clinics (formerly Five Star Urgent Care) offering treatment for illnesses and injuries, rapid testing, and other health services across Illinois, Indiana, Michigan, New York, and Pennsylvania.
Clinic Type
Immediate Care
Address
1634 Gull Rd, Kalamazoo, MI 49048
Phone
(269) 238-5520
wn5217@wellnow.com
Opening Hours
24/7 providers available; walk-in without appointment; online check-in available
Telehealth
WellNow Virtual Care available
Emergency Care
If true emergency, call 911
Services Offered
Technology & Equipment
Insurance & Payment
Walk-in, no appointment; bring health insurance card if you plan to use insurance; secondary insurance handled by staff
credit card, debit card, cash (not specified), insurance billing (implied), Credit cards, Debit cards, Cash (likely)
Languages Spoken
—
Pricing
Current Offers
No Insurance? No problem.
FAQs
Can I walk in or do I need an appointment?
No appointment or referral is required; walk in or check in online.
Do I need an appointment to visit a WellNow Urgent Care facility?
You are welcome to simply walk into any WellNow location. No appointment and no referral is required. You can also check in online at a WellNow center of your choice.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Google (via various aggregators): 4.1 to 4.2 out of 5 stars (Approx. 832–862 reviews (on major platforms))
- Solv Health: 3.8 out of 5 stars (4 reviews)
Patients praise
- Friendly and attentive medical staff/doctors
- Comfortable bedside manner in specific interactions
- Efficient and quick service for some patients
- Clean facility
Common complaints
- Long wait times, including long delays for scheduled appointments
- Billing errors and difficulties resolving them with the billing department
- Poor customer service and unhelpful staff interactions
- Privacy concerns regarding the discussion of patient symptoms in public areas
"Made an appointment and waited all day for that appointment time to be told there was 'about an hour wait' a waste of time and resources."
— Birdeye review"Going on 4 hours I've been waiting to do a simple pee test ridiculous"
— Trucker Guide review"Laurie, the woman at the front desk proceeds to announce to the waiting area my symptoms (HIPAA violation 1)..."
— Trucker Guide reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
Information sourced from the clinic's website as of . Own this clinic? Claim or correct this listing.
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