Family Health Center

Family Medicine • Kalamazoo, MI

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About

Family Health Center is a nonprofit, patient-centered healthcare provider headquartered in Kalamazoo, Michigan. Established in 1971, it offers a range of services through board-certified physicians in family medicine, internal medicine, pediatrics, obstetrics/gynecology, and dental, with mid-level providers for acute and same-day appointments. The center serves over 50,000 patients annually and aims to provide quality health care with dignity for all, regardless of income or insurance. Primary services span medical, behavioral health, and related health-care needs to reduce ER visits and improve quality of life for the Kalamazoo community.

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Clinic Type

Family Medicine

Address

117 W Paterson St; Kalamazoo, Michigan 49007, United States

Phone

2693492641

Email

Alicia.Sarco@fhckzoo.com

Opening Hours

Not published — contact the clinic to confirm hours.

Website

https://fhckzoo.com/

Services Offered

adult medicine
pediatrics
internal medicine
behavioral medicine
obstetrics and gynecology
occupational therapy
physical therapy
dental
pharmacy
lab tests
vaccines
substance use disorder
patient resources
medicaid renewal
health services
physician services

Team

Family Health Center (organization) — Organization

Insurance & Payment

—

Languages Spoken

—

Social Media

Facebook Instagram

Photos

What Patients Say

Overall sentiment across review platforms: mixed

Vitals, Charity Navigator, BBB (not accredited), LocalityBiz/Facebook summaries: 4.6/5 (Vitals practice rating); 96% Four-Star rating (Charity Navigator) (Not explicitly totaled, though multiple individual platforms show varied user reviews)

Patients praise

Friendly and compassionate staff/doctors in some departments
Effective and patient care for specific needs, particularly in dentistry for patients with disabilities or dental phobias
Good, accessible pricing and services for the community
Clean and well-maintained facilities with good security procedures
High organizational accountability rating from Charity Navigator (four-star)

Common complaints

Long wait times, especially for walk-in services
Difficulty scheduling appointments over the phone
Issues with unprofessional or rude customer service/administrative staff
Complaints regarding after-hours care and communication
Concerns about lack of privacy during services

"The one and only BIG con that made me take 2 stars out of this review is the wait time, OMG! The walk-ins are WAY TOO LONG! The average wait for a walk-in is no less than 4 HOURS!"

— LocalityBiz Review

"Best place to go if you have a kid or teen or even an adult with autism or other disability or even just a phobia of dentistry. VERY patient, understanding, and accommodating."

— LocalityBiz Review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026. Own this clinic? Claim or correct this listing.