Drug & Alcohol Rehabs in Kalamazoo, MI - Recovery.com

Addiction Treatment • Kalamazoo, MI

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About

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Clinic Type

Addiction Treatment

Address

1910 Shaffer St. Kalamazoo, MI 49048

Phone

(269) 257-5307

Email

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Opening Hours

Not published — contact the clinic to confirm hours.

Website

https://recovery.com/kalamazoo/

Services Offered

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Insurance & Payment

Medicaid
Medicare
Private Pay

We accept Insurance, Medicaid, Medicare and Private Pay.

Insurance Accepted, Medicaid Accepted, Medicare Accepted, Private Pay

Languages Spoken

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FAQs

What insurance plans are accepted?

We work with insurers and can verify benefits; our admissions team can also contact your insurance carrier to verify and maximize benefits.

Awards & Accreditations

Joint Commission Accredited
CARF Accredited

Social Media

Tiktok Youtube Facebook Linkedin Instagram

Photos

What Patients Say

Overall sentiment across review platforms: mixed

Recovery.com (Gilmore Community Healing Center): 3.9/5 (29)
Recovery.com (Victory Clinical Services Kalamazoo): 4.0/5 (84)
Google Reviews (Enlightened Recovery Michigan): 4.5/5 (57)

Patients praise

Compassionate and caring staff with personal recovery experience
Effective treatment programs that provide essential coping skills
High quality of therapy sessions and environment cleanliness (at specific facilities)
Supportive and life-changing recovery atmosphere

Common complaints

Poor communication and unresponsiveness from staff
Strict/restrictive policies (e.g., limitations on phone calls and visitations)
Concerns regarding facility cleanliness and unprofessional work environment
Negative experiences with specific staff interactions

"Enlightened Recovery saved my life. All of the staff are top tier and really care about you and your recovery. The groups are great and I learned a lot."

— Enlightened Recovery Michigan Client Review

"The staff is all over the place, not very communicative & they tell you to call and checkup on your spouse & if you do... they complain you've "called too much!"... I wouldn't have called 3 times if you had enough staff to answer your phones!"

— Gilmore Community Healing Center Client/Family Review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].