General Surgery | Specialty | Freeman Health System
General Surgery • Joplin, MO • Since 1925 • Multiple (Freeman Hospital West, Freeman Neosho Hospital, Freeman Surgical Center) locations
About
Freeman Health System is a nonprofit, locally owned healthcare network based in Joplin, Missouri, with two main campuses (Freeman West in Joplin and Freeman East) and a satellite hospital in Neosho. It operates as the largest employer in the Joplin area with a multi-hospital system including a 339-bed teaching hospital (Freeman West) and extensive services across specialties. Specific to General Surgery, Freeman Health System offers a wide range of surgical and perioperative care within its broader surgical services, supported by dedicated operating room teams and inpatient/outpatient pathways. The organization emphasizes comprehensive care across departments such as heart and vascular, orthopedics, cancer care, neurology, GI/digestive, and emergency services, with a substantial network footprint in Joplin and surrounding communities.
Clinic Type
General Surgery
Address
Freeman West and Freeman Neosho Hospital campuses; Freeman Surgical Center, 811 West 34th Street, Joplin, Missouri
Phone
+14176224270
CommunityHealth@freemanhealth.com
Opening Hours
Not published — contact the clinic to confirm hours.
Emergency Care
Emergency/trauma surgery suites at Freeman West
Services Offered
Technology & Equipment
Team
Insurance & Payment
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Languages Spoken
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Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- U.S. News & World Report and Healthgrades: 4 to 5 out of 5 stars for individual surgeons (ranges from 7 to 41 reviews depending on the specific surgeon)
- Leapfrog Group and CMS (Medicare) Care Compare: 75% to 95% top box scores for outpatient surgery patient experience; 69% of patients definitely recommend the hospital overall (300 or more responses in patient satisfaction surveys)
Patients praise
- high patient satisfaction ratings for individual general surgery providers
- positive feedback on surgical outcomes, including life-saving procedures
- strong ratings in outpatient surgery patient experience metrics, particularly regarding facilities and staff communication
Common complaints
- allegations of inappropriate access to patient electronic health records and privacy breaches
- concerns regarding communication and compassion from staff in the emergency department
- complaints about cleanliness and quality of hospital facilities
- reports of ADA noncompliance issues related to service animals
"He performed emergency surgery on my colon. Saved my life. Later he went out of his way to correctly diagnose a problem created by another doctor. Again, he saved my life. Explains things very well and is completely truthful."
— Healthgrades review for Dr. Kevin Christian, DO"The care we received when we got to the emergency room was unbelievably neglectful. The room was dirty... Yanked around instead of treated with compassion."
— Yelp review for Freeman Health SystemSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Freeman Health System’s Dr. Derek Miller Noted by Newsweek for Knee Surgery Excellence – Joplin Business Outlook — Oct 2, 2025
- Freeman Health System’s Dr. Todd Twiss Named One of America’s Top Shoulder Surgeons – Joplin Business Outlook — Oct 3, 2025
- 'Another step forward': Freeman showcases what it calls 'next-generation' spinal surgeries | News | joplinglobe.com — Oct 1, 2025
- Freeman Health System Neurosurgeons Demonstrate ‘Game-Changing’ Spinal Surgical Technologies – Joplin Business Outlook — Sep 30, 2025
- Freeman physicians receive recognition from Newsweek | Southwest Missouri — Oct 3, 2025
Information sourced from the clinic's website as of . Own this clinic? Claim or correct this listing.
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