NEA Baptist Clinic
OB-GYN • Jonesboro, AR
About
- NEA Baptist Clinic offers obstetrics and gynecology services as part of its medical care in the Northeast Arkansas region, with a broader footprint including locations around Pocahontas, AR, and services in the NEA Baptist Clinic network. - The clinic operates as a healthcare provider within the Information Technology & Services sector, focusing on patient care and medical services. - Contact: 870-936-8000. - Website: neabaptistclinic.org.
Clinic Type
OB-GYN
Address
4802 E. Johnson Jonesboro, AR 72401
Phone
870-936-8000
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Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Team
Insurance & Payment
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Languages Spoken
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Social Media
Photos


What Patients Say
Overall sentiment across review platforms: positive
- Birdeye (NEA Baptist Women's Clinic): 4.4 out of 5 stars (180 reviews) (180)
- US News & World Report (NEA Baptist Memorial Hospital): 4 out of 5 stars (20)
- Vitals (Dr. Michael C. Ketcham): 3.5 out of 5 stars (32 ratings) (32)
- WebMD (Select Providers): 5.0 out of 5 stars (combined 33 ratings) (33 (across individual profiles))
Patients praise
- highly regarded for compassionate and dedicated care by many patients
- providers described as thorough and professional with strong clinical expertise
- appreciation for providers who answer questions clearly and take time with patients
- success in managing complex or high-risk pregnancies
Common complaints
- reports of poor bedside manner from some providers
- complaints regarding communication issues with clinic staff (scheduling, labs, and guidance)
- concerns about responsiveness to patient questions and postpartum care follow-up
- limited reports of failure to address patient complaints by the clinic administration
"I would recommend Dr Delacey. He’s been my Dr for several years and is very thorough. He takes time to explain any condition and answer any questions you may have."
— WebMD review for Dr. Norbert Delacey"He Has good head knowledge, but not a bedside manner type Physcian... The entire staff has problems with communication from scheduling to nurses to lab to the Physcian in relaying appropriate guidance to you."
— Vitals review for Dr. Michael C. Ketcham"At my 2 week postpartum checkup, his bedside manner was terrible, and he seemed annoyed at my postpartum questions and concerns."
— WebMD review for Dr. Charles CesareSynthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].
In the News
- NEA Baptist Uses Tuition Reimbursement to Attract Specialty Physicians — Aug 4, 2025
- NEA Baptist, UnitedHealthcare Reach Agreement to Keep Providers In Network - NEA Report — Nov 14, 2025
- NEA Baptist mobile unit offers free mammograms across Northeast Arkansas | News | kjnbtv.com — Jun 23, 2026
- NEA Baptist and UnitedHealthcare reach agreement - Jonesboro Right Now — Nov 14, 2025
Information sourced from the clinic's website as of . Own this clinic? Claim or correct this listing.
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