Duly Health and Care

Urgent Care • Joliet, IL

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About

Immediate Care Centers is a walk-in urgent care clinic located at 2100 Glenwood Avenue in Joliet, Illinois. The clinic treats conditions including abdominal pain, allergic reactions, and animal bites, and offers diagnostic services such as comprehensive lab services, CT, IV therapy, and ultrasound.

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Clinic Type

Urgent Care

Address

2100 Glenwood Avenue, Joliet, IL 60435

Phone

+1-888-693-6437

Email

duly@mrocorp.com

Opening Hours

Hours of Operation

Website

https://www.dulyhealthandcare.com/location/2100-glenwood-avenue-joliet/immediate-care-centers

Services Offered

Immediate Care Centers
Walk-In Urgent Care
Urgent Care services
Diagnostic Services

Insurance & Payment

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Languages Spoken

English

Social Media

Twitter Youtube Facebook Linkedin Instagram

Photos

What Patients Say

Overall sentiment across review platforms: mixed

Birdeye (Duly Health and Care): 4.4 out of 5 stars (296 reviews)
Urgent Care Map (Physicians Immediate Care): 4.3 out of 5 stars (1,052 reviews)

Patients praise

Knowledgeable and kind providers who take time to explain conditions
Efficient and friendly front-desk staff in many instances
Convenient walk-in access and flexible hours for urgent medical needs
Well-organized facilities and clean environments

Common complaints

Long wait times, even with appointments or after checking in online
Concerns regarding billing practices, including unexpected fees and collections issues
Inconsistent communication from staff, including unresponsiveness to phone calls or messages
Perceived unprofessionalism or lack of empathy from some medical staff members

"Tahir Jaffery in quick care was amazing! Honest, kind and responsive to my issues! ... I am so grateful!"

— Birdeye review for Duly Health and Care

"My experience with Physicians Immediate Care on Larkin in Joliet was awful starting the moment I was taken in the back. It was almost 2 hours of waiting ... The tests all had immediate results! They couldn't wrap their head around my medical history..."

— PissedConsumer review for Physicians Immediate Care

"Steer clear. Billed for physician services not performed ... They refuse to correct the error and then sent my account to collections."

— LocalityBiz review for Duly Health and Care

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026. Own this clinic? Claim or correct this listing.