Otolaryngology (ENT) & Audiology
Otolaryngology (Ear, Nose, and Throat) • Johnstown, NY
About
Otolaryngology (ENT) & Audiology at Bassett Medical Center in Cooperstown, NY provides evaluation and treatment of ear, nose, and throat conditions including hearing loss, sinus disease, head and neck masses, and pediatric ENT issues. Audiology services include hearing testing, hearing aid fitting and maintenance, balance testing, and cochlear implant programming.
Clinic Type
Otolaryngology (Ear, Nose, and Throat)
Address
1 Atwell Road, Cooperstown, NY 13326-1394
Phone
Bassett Medical Center: (607) 547-3279
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Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Team
Insurance & Payment
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Languages Spoken
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Pricing
FAQs
What conditions are treated by ENT at Bassett?
ENT Conditions Treated include Hearing and Balance, and Audiology services such as hearing testing, hearing aid fitting, balance testing, and cochlear implant programming.
What services are included under Audiology?
Audiologists specialize in evaluating and treating people with hearing loss, dispense and fit hearing aids, administer balance tests to evaluate dizziness and provide hearing rehabilitation training.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Healthgrades (Dr. David Armstrong): 3.4/5 stars (30 reviews)
- Facebook (Ear, Nose, and Throat Associates): 86% recommend (46 reviews)
- Vitals (Dr. David Rogerson): 3.8/5 stars (14 ratings)
- US News (Dr. David Armstrong): 4/5 stars (71 reviews)
- US News (Dr. Kristin Brant): 5/5 stars (26 reviews)
- Healthgrades (Dr. Nicholas Masciotra): 3.7/5 stars (21 ratings)
- Vitals (Dr. Nicholas Masciotra): 4.7/5 stars (7 ratings)
- Birdeye/Google (Miracle-Ear Hearing Aid Center): 4.9/5 stars (103 reviews)
Patients praise
- Professional and knowledgeable care
- Kind and caring bedside manner among several providers
- Effective treatment and positive long-term patient relationships
- Helpful and friendly office staff at various locations
- Clear explanations of testing and results
Common complaints
- Long wait times
- Perceived arrogance or condescension from certain providers
- Concerns about poor communication and lack of active listening
- Dissatisfaction with office staff interactions in some cases
"Wait times every single time are over an hour... Stop over booking!"
— Healthgrades (Dr. David Armstrong)"Best in the Johnstown area, best bedside manner, cares for his patients, very easy to talk to, great bedside manner, excellent surgeon."
— Vitals (Dr. Nicholas Masciotra)"Dr.Caitlyn is the best She explains testing&the results with graphs that are understandable.She is professional but personable at the same time."
— Yelp (Laurel Highlands Hearing and Balance)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
Information sourced from the clinic's website as of . Own this clinic? Claim or correct this listing.
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