Ballad Health Imaging Center

Radiology • Johnson City, TN

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About

Ballad Health Imaging Center in Johnson City, TN offers CT scans, X-rays, ultrasounds, and specialized imaging services including low-dose lung cancer screening and angiography. Located on Med Tech Parkway across from Franklin Woods Community Hospital, the center provides expedited reporting to primary care physicians and MyChart access to results, with hours Monday through Friday from 8 a.m. to 5 p.m.

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Clinic Type

Radiology

Address

Ballad Health Imaging Center, Med Tech Parkway, Johnson City, TN (across from Franklin Woods Community Hospital)

Phone

423-302-6239

Email

Paula.Whitehead@balladhealth.org

Opening Hours

Monday–Friday 8:00 a.m. – 5:00 p.m.

Website

https://www.balladhealth.org/locations/imaging/johnson-city

Services Offered

CT scans
X-rays
ultrasounds
low-dose lung cancer screening
angiography
contrast and non-contrast CT
head/neck/chest/abdomen/pelvis/spine/musculoskeletal imaging
general radiology
outpatient imaging
expedited reporting to PCP
MyChart access to results

Technology & Equipment

ACR-accredited imaging equipment
CT (including CT angiography)
X-ray
Ultrasound
low-dose radiation protocols
MyChart patient portal

Insurance & Payment

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Walk-in X-rays, scheduled CT/ultrasound/tests

Languages Spoken

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Pricing

ACR-accredited imaging
low-dose radiation protocols
Image Gently and Image Wisely pledges

FAQs

Hours for services

We're open Monday through Friday from 8 a.m. to 5 p.m. for scheduled or stat testing for CT scans, ultrasounds and other procedures.

Awards & Accreditations

ACR Diagnostic Imaging Center of Excellence

Social Media

Twitter Youtube Facebook Linkedin Instagram

Photos

What Patients Say

Overall sentiment across review platforms: positive

SOFHA (State of Franklin Healthcare Associates) Imaging Center: 4.9 out of 5 stars (499 reviews)
Mountain States Imaging at Med: 4.7 out of 5 stars (114 reviews)
Mountain Empire Radiology: 1.2 out of 5 stars (15 reviews)

Patients praise

Friendly, professional, and compassionate staff and technicians
Clean, comfortable, and well-maintained facilities
Efficient check-in processes and minimal wait times for many patients
Clear communication and support during imaging procedures to alleviate anxiety

Common complaints

Issues with billing departments including unexpected bills and collections notices
Instances of unfriendly or unhelpful front desk staff
Difficulty reaching specific departments or staff for follow-up communication
Long wait times for appointments in some instances

"I’ve only had amazing experiences here! The staff is kind and knowledgeable, and I would highly recommend them."

— SOFHA Imaging Center review

"My husband came in today to get an ultrasound. We were greeted by a girl who was very unfriendly and told us that we had to pay $100 dollars today... when the healthcare provider flat out does not do their job and then lies to you, it is not only distressing its unacceptable!!"

— SOFHA Imaging Center review

"After two years from the date of service, my 91 year old grandmother was turned over to collections for less than $50. Never received a bill, no late payment notices... The billing department needs better management."

— Mountain Empire Radiology review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026. Own this clinic? Claim or correct this listing.