Ballad Health Medical Associates Pediatrics

Pediatrics • Johnson City, TN • 1 pediatric clinic (Johnson City Oakland) locations

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About

Ballad Health Medical Associates Pediatrics in Johnson City, Tennessee, on Oakland Avenue, provides primary care for infants, children, and adolescents. Services include well-child visits, immunizations, school and sports physicals, behavioral assessment, nutritional guidance, growth and development tracking, and minor procedures such as circumcisions and suture removal.

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Clinic Type

Pediatrics

Address

Oakland Avenue, Johnson City, TN

Phone

423-952-8000

Email

Paula.Whitehead@balladhealth.org

Opening Hours

Not published — contact the clinic to confirm hours.

Website

https://www.balladhealth.org/locations/primary-care/johnson-city-oakland

Telehealth

Available (virtual urgent care and online visits)

Emergency Care

Urgent care and virtual urgent care available outside office hours

Services Offered

Pediatrics
Primary care
Well-child visits
Immunizations
School and sports physicals
Circumcisions
Sutures and suture removal
Ear wax removal
Behavioral assessment
Nutritional guidance
Growth and development tracking

Technology & Equipment

MyChart online portal
Ballad Health online scheduling
Virtual urgent care
Telehealth

Insurance & Payment

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Online scheduling, MyChart portal, Phone scheduling, In-person scheduling

Languages Spoken

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FAQs

What services are offered at Ballad Health Medical Associates Pediatrics in Johnson City?

General check-ups, immunizations, school and sports physicals, well-child care, and other pediatric services such as circumcisions and minor procedures; online scheduling and MyChart access available.

Social Media

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Photos

What Patients Say

Overall sentiment across review platforms: mixed

Birdeye: 4.7 out of 5 stars (133 reviews)
Healthgrades: 4.2 out of 5 stars (5 reviews (specific to Dr. Pearson))
Yelp: Not specifically rated (very negative text reviews) (6 reviews)

Patients praise

Attentive and compassionate care for children
Friendly and welcoming nursing and office staff
Providers described as thorough and willing to explain medical treatments clearly
Strong personal connections formed between providers and patients over many years

Common complaints

Reports of rude treatment by staff and medical providers
Concerns regarding office environment and communication quality in specific instances
Dissatisfaction with wait times and administrative processes

"Best peds in tricities wouldn't take my kids anywhere else"

— Birdeye review of Johnson City Pediatrics

"This is the worst healthcare facility. I was treated rude by all staff including the MD. I would not recommend this facility."

— Yelp review of Ballad Health Johnson City facility

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].