Quest Diagnostics

Laboratory Services • Johnson City, TN

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About

Quest Diagnostics at 1321 Sunset Dr in Johnson City, TN provides sample collection for doctor-ordered and self-purchased lab work, offering over 3,500 lab tests. The location accepts appointments and walk-ins for sample collection and allows customers to purchase 150+ lab tests online without a doctor visit, including STD screenings, health profiles, and hormone tests.

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Clinic Type

Laboratory Services

Address

1321 Sunset Dr, Ste A21, Johnson City, TN 37604

Phone

(866-697-8378

Email

Wellness@QuestDiagnostics.com

Opening Hours

Not published — contact the clinic to confirm hours.

Website

https://locations.questdiagnostics.com/tn/johnson-city/1321-sunset-dr

Services Offered

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Insurance & Payment

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Languages Spoken

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Photos

What Patients Say

Overall sentiment across review platforms: mixed

Lab-related partner services: 4.6 to 4.8 out of 5 stars (260+ reviews for lab services)
Healthgrades (Tri-State Mountain Neurology): 4.7 out of 5 stars (Not explicitly stated)

Patients praise

Highly rated, compassionate care from specific medical providers
Efficient and user-friendly experience at laboratory services
Thorough and clear communication of health data in laboratory/diagnostic settings
Professional and respectful interaction reported in most instances

Common complaints

Reports of office staff being rigid or inflexible
Concerns regarding wait times
Cost and copayment barriers mentioned by some patients
Isolated severe complaints filed with state boards regarding specific practitioners

"15/10 experience - I felt actually taken care of. Super impressed with my Mito experience - the thoroughness of the intake, the data tracking and the doctor's visit."

— Mito partner location/Quest Diagnostics feedback

"The medical staff are wonderful... The office staff can be a bit ridged and inflexible but are most often very respectful though."

— Healthgrades review for Tri-State Mountain Neurology Associates

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].