Johnson City Internal Medicine

Internal Medicine • Johnson City, TN

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About

Johnson City Internal Medicine is part of State of Franklin Healthcare Associates (SOFHA), a health care organization based in Johnson City, Tennessee. SOFHA operates multiple offices in Johnson City and provides services across pediatrics, internal medicine, medical services, and related clinical labs. Recent news notes that SOFHA named a new CFO in June 2026. For Johnson City Internal Medicine-specific details (providers, services, hours), please refer to SOFHA’s official site at sofha.net or contact their offices directly.

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Clinic Type

Internal Medicine

Address

301 Med Tech Pkwy, Johnson City, TN 37604, US

Phone

Phone:(423) 794-5520

Email

help@sofha.org

Opening Hours

Not published — contact the clinic to confirm hours.

Website

https://sofha.net/johnson-city-internal-medicine/

Services Offered

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Insurance & Payment

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Languages Spoken

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FAQs

What is Johnson City Internal Medicine affiliated with?

We are affiliated with all Mountain States Health Alliance facilities including Johnson City Medical Center, Franklin Woods Hospital, and Quillen Rehabilitation Hospital.

Social Media

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Photos

What Patients Say

Overall sentiment across review platforms: mixed

Birdeye: 4.9/5 (895 reviews)

Patients praise

High satisfaction with individual physician care and staff friendliness
Compassionate and professional medical staff
Efficient handling of patient needs by specific providers

Common complaints

Billing and financial disputes
Management and administrative turnover issues
Reports of physician exodus and clinic closures affecting patient care continuity
Concerns regarding transparency and communication from the organization

"Dr. Shields is very caring, focused, and provides answers or addresses any concerns I may have."

— Birdeye review

"We've been asking questions, and I feel they're hiding something... All we want is want transparency."

— WCYB News report

"I will tell you that I could be dying and I would not go back to this place EVER."

— Yelp customer review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].