UT Southwestern Medical Center

Physical Medicine and Rehabilitation • Irving, TX

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About

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Clinic Type

Physical Medicine and Rehabilitation

Address

UT Southwestern Medical Center, Dallas, TX

Phone

+1 214-645-4673

Email

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Opening Hours

Not published — contact the clinic to confirm hours.

Website

https://utswmed.org/conditions-treatments/physical-medicine-and-rehabilitation/

Services Offered

Physical Medicine and Rehabilitation
Spine care
Concussion and traumatic brain injury recovery
Stroke neurorecovery
Spinal cord injury recovery
Spasticity management
Pediatric rehabilitation medicine
Pelvic rehabilitation
Complex wheelchair seating
Movement disorder rehabilitation
Wound care
COVID Recover
Musculoskeletal and sports injury rehabilitation
Cancer rehabilitation

Team

Not specified, Board certified in physical medicine and rehabilitation; advanced certifications in specialty areas — Physical Medicine and Rehabilitation team

Insurance & Payment

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Languages Spoken

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Awards & Accreditations

UT Southwestern Medical Center is ranked by U.S. News & World Report as one of the nation’s top 15 hospitals for rehabilitative care.

Social Media

Twitter Youtube Facebook Linkedin Instagram

Photos

What Patients Say

Overall sentiment across review platforms: mixed

Google reviews via third-party directory sites: 4.9/5 stars (99 reviews (Baylor Scott & White Outpatient Rehab - Las Colinas Kinwest))
Healthgrades (Dr. Whitney Chouteau): 4.2/5 stars (38 reviews)
US News Doctors (Dr. David C. Lo): 5/5 stars (6 reviews)

Patients praise

professional and caring providers initially
comprehensive and effective therapy/rehab approaches
good patient outcomes and recovery progress
highly recommended specialists for specific conditions like stroke and brain injury

Common complaints

billing and insurance confusion
poor office management/staff communication
long wait times
difficulty seeing the actual physician versus physician assistants
abrupt discharge from practice due to insurance/financial changes

"The current office is horrific and extremely unfair to all patients. The current staff has no clue about Medical Insurance, billing, patient care or common sense... I had to see Josette [PA]... I think I saw the MD 1 or possibly 2 times in all 2019."

— Healthgrades patient review for Dr. Whitney Chouteau

"We were impressed by their comprehensive therapy approaches and individualized attention."

— Patient success story for Baylor Scott & White Institute for Rehabilitation

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026. Own this clinic? Claim or correct this listing.