Medical City Las Colinas Hospital
Emergency Medicine • Irving, TX • 1 location at Medical City Las Colinas Hospital locations
About
Medical City Las Colinas is a full-service acute-care hospital in Irving, TX, offering 24/7 emergency services and trauma care. The facility is a Level II Neonatal ICU and a Primary Stroke Center, with robotic surgery and a wide range of services. The campus emphasizes patient safety and comfort with private rooms, concierge service, and modern amenities. It collaborates with over 400 physicians and is part of the Medical City network. Address: 6800 North MacArthur Blvd, Irving, TX 75039. Phone: (972) 969-2000 / (844) 706-8773.
Clinic Type
Emergency Medicine
Address
6800 N. MacArthur Boulevard, Irving, TX 75039
Phone
972-969-2000
PARA.HCARecordsRequestTX@hcahealthcare.com
Opening Hours
Open 24 hours a day, seven days a week, 365 days a year
Emergency Care
Emergency care for adults and children, Level III Trauma Center, Primary Stroke Center
Services Offered
Technology & Equipment
Team
Insurance & Payment
—
Languages Spoken
FAQs
What are the ER hours?
The ER is open 24 hours a day, seven days a week.
Is Medical City Las Colinas equipped for pediatric emergencies?
Yes, the ER provides specialized pediatric care and has pediatric emergency capabilities.
What trauma designation does the ER have?
It is designated a Level III Trauma Center by the Texas Department of State Health Services (2020).
Does the ER treat stroke patients?
Yes, Medical City Las Colinas is a certified Primary Stroke Center by The Joint Commission and has processes to treat stroke symptoms.
Where is the ER located within the hospital?
The ER is at the front of the building, near the parking lot entrance on MacArthur Boulevard.
Awards & Accreditations
Social Media
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye: 4.3/5 (3,508 reviews)
- U.S. News & World Report: 2/5 (Patient Experience)
- Vivian Health: 3.7/5 (13 reviews)
Patients praise
- Supportive care in specific departments like Cath Lab
- Knowledgeable staff interactions in isolated instances
Common complaints
- Long emergency room wait times
- Perceived lack of communication from medical staff
- Rude or unresponsive nursing/support staff
- Unnecessary procedures or inadequate examinations
"The other times we were never triaged and just sat in the ER waiting area bleeding or screaming in pain until we couldn't wait any longer. One time we sat there for 8 hours."
— HospitalStats.org user submission"Emergency doctor C. Gianopulos DID NOT FIND even 1 MINUTE to examine me!!! ... My attempts to talk to doctor were blocked by nurse in a very rude way."
— Birdeye user reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
Information sourced from the clinic's website as of . Own this clinic? Claim or correct this listing.
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