Imaging and Radiology - Irving

Diagnostic Imaging • Irving, TX

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About

Imaging and Radiology at Baylor Scott & White Medical Center – Irving in Irving, TX offers advanced diagnostic imaging procedures including MRI, breast MRI, nuclear medicine, ultrasound, computed tomography, and PET scans. The facility is accredited by the American College of Radiology and staffed by board-certified radiologists who return results within 24 hours, usually the same day. The center also provides lung cancer screening for high-risk patients using low-dose CT scans.

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Clinic Type

Diagnostic Imaging

Address

Imaging locations at Baylor Scott & White Medical Center – Irving (Irving, TX)

Phone

972.990.4333

Email

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Opening Hours

Not published — contact the clinic to confirm hours.

Website

https://www.bswhealth.com/locations/hospital/irving/imaging-and-radiology

Services Offered

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Insurance & Payment

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Languages Spoken

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Social Media

Youtube

Photos

What Patients Say

Overall sentiment across review platforms: mixed

Birdeye (Touchstone Imaging South Irving): 4.7/5 stars (364 reviews)
xrayinterpreter.com (Baylor Scott & White Medical Center - Irving): 2.4/5 stars (96 reviews)

Patients praise

Friendly and helpful staff in some interactions
Easy scheduling process
Clean facility environment
Professional technicians who help put patients at ease

Common complaints

Rude or unprofessional customer service at front desk
Billing issues, including unexpected charges, incorrect insurance billing, and failure to resolve billing disputes
Long delays or failure to provide imaging results to physicians
Facility limitations such as old or small equipment causing discomfort
Concerns regarding the accuracy of diagnostic reports

"The front desk lady she’s not listening me and whenever I was trying to saying something about my insurance she’s just starting to ignoring me... her attitude is not good with me she was very rude."

— Sobia Owais (via Birdeye/Google)

"Judging by the other reviews listed, it seems that this may be a pattern of unethical billing practices."

— Better Business Bureau Complaint

"The whole experience from start to finish was great. Dee the young lady at the front office was super sweet and kind. She put me at ease with my anxiety."

— T. Miller (via LocalityBiz)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].