Department of Neurology - UC Irvine School of Medicine

Neurology • Irvine, CA

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About

Neurology

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949-824-6061

somproposalreqs@hs.uci.edu

Not published — contact the clinic to confirm hours.

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Overall sentiment across review platforms: positive

Patients praise

Common complaints

Difficulty reaching the department by phone and long hold times
Frustrating communication with staff and difficulty scheduling
Issues with office accessibility for disabled patients
Instances of perceived poor bedside manner, whispering/lack of transparency by staff, and mumbling by providers
Long wait times for appointments and delays without apology

"It wasn't until Dr. Thai came in did we feel listened to and cared for."

— Healthgrades review of Dr. Gaby Thai

"Communication with the office is really difficult and frustrating for me. I really like this doctor and the staff is always frazzled."

— Healthgrades review of Dr. Michael Sy

"Does the Neurology Department ever answer their phone?? I've been on hold for over an hour."

— Yelp review of UCI Health Neurology

Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].