UnityPoint Clinic Family Medicine
Urgent Care • Indianola, IA • Since 1995
About
UnityPoint Health is a nonprofit hospital network serving Iowa, Illinois, and Wisconsin, founded in 1995 (formerly Iowa Health System). Its offerings include urgent care, primary care, emergency care, virtual care, and a range of specialty services through clinics and hospitals. Headquartered in West Des Moines, IA, the organization employs about 4,246 people and operates multiple clinics and hospitals under the UnityPoint Health umbrella. Key contact: mainline 515-241-6161. For local care, UnityPoint Clinic Family Medicine operates in the region, with locations including Indianola, IA, offering primary care and family medicine services as part of the UnityPoint Clinic network.
Clinic Type
Urgent Care
Address
301 East Hillcrest Avenue, Indianola, IA 50125
Phone
515-961-3700
UPH_CentralIAPrivacyOfficer@unitypoint.org
Opening Hours
Hours of Operation: Monday–Friday 8:00 AM–6:00 PM; Saturday Closed; Sunday Closed. Current Hours: 8:00 AM to 6:00 PM
Services Offered
Team
Insurance & Payment
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Languages Spoken
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FAQs
What are the hours of operation?
Hours of Operation list the weekly schedule: Mon–Fri 8:00 AM–6:00 PM; Sat/Sun Closed.
What is the address?
301 East Hillcrest Avenue, Indianola, IA 50125
What are the office hours?
Hours of operation show: Monday–Friday 8:00 AM–6:00 PM; Saturday and Sunday Closed.
What is the full street address (with zip code)?
301 East Hillcrest Avenue, Indianola, IA 50125.
What is the contact phone number?
515-961-3700.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- solvhealth.com: 3.67/5 (3 reviews) (3 reviews)
- unitypoint.org (provider profile example): 4.8/5.0 (246 ratings)
- healthgrades.com: Not clearly shown in provided snippet (Not clearly shown in provided snippet)
- localitybiz.com: Multiple star ratings in comments (e.g., ★★★★★, ★★☆☆☆, ★☆☆☆☆) (Not clearly shown in provided snippet)
Patients praise
- Friendly and understanding providers who listen
- Positive experiences with lab staff/technicians
- Sometimes faster/efficient visit experience
- Some staff/front desk friendliness and ability to get patients in last minute
Common complaints
- Some very negative experiences with specific doctors (e.g., poor bedside manner, not a good listener)
- Front desk tone/communication issues for some callers
- Low ratings from some reviewers (multiple 1-star/low-star reviews)
"“Great experiences all around, quick in and out, doctors are very friendly and understanding… best staff I’ve came across.”"
— localitybiz.com listing comments/reviews"“Saw Dr. Jensen. It was the worst experience I’ve ever had… No bedside manner whatsoever, not a good listener.”"
— localitybiz.com listing comments/reviews"“This clinic has shorter than average waiting periods. The staff has gone above and beyond…”"
— solvhealth.com clinic listing (snippet)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Vehicle crashes into UnityPoint clinic in central Iowa — May 5, 2026
- Vehicle crashes into UnityPoint clinic in central Iowa — May 5, 2026
Information sourced from the clinic's website as of . Own this clinic? Claim or correct this listing.
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