MercyOne Indianola Urgent Care
Urgent Care • Indianola, IA • Since 1998
About
MercyOne is a nonprofit Catholic health system headquartered in Des Moines, Iowa, owned by Trinity Health. It operates hospitals, clinics, and health care facilities primarily in Iowa (with related entities nationwide via its broader network). Key details: - Focus areas: orthopedics, cardiology, general hospital and clinic care; online patient portal for records, tests, appointments, and medical information. - Accessibility: online access to medical records and test results; offers a yearly no-cost adult preventive exam. - Contact/locators: main address in Des Moines; multiple Iowa locations (examples include Newton, Dyersville, West Des Moines, Clinton); local MercyOne facilities typically provide urgent care within their clinics. - Check MercyOne’s official site or local Indianola MercyOne clinic listings for hours and address. - Call the local MercyOne facility or use their patient portal to confirm urgent care availability in Indianola.
Clinic Type
Urgent Care
Address
2006 N. 4th St., Suite 200, Indianola, IA 50125
Phone
1515-461-9784
todd.mizener@mercyone.org
Opening Hours
Open seven days a week, including evenings
Emergency Care
No, non-life-threatening urgent care
Services Offered
Technology & Equipment
Insurance & Payment
—
Languages Spoken
FAQs
What conditions are treated at MercyOne Indianola Urgent Care?
Non-life-threatening conditions including flu-like symptoms, respiratory issues, minor injuries, allergic reactions requiring immediate but non-emergency care, and common infections. On-site X-rays and laboratory tests aid diagnosis.
Do they offer flu vaccinations?
Yes, flu vaccines are available every fall and offered while supplies last.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye: 4.1/5 (428 reviews)
- Yelp: 1.3/5 (3 reviews)
- Apple Maps: 100% (2 ratings) (2 ratings)
Patients praise
- Some reviewers report positive experiences and helpful, friendly staff/care (on at least one listing)
- Presence of strong ratings on at least one platform (Birdeye) suggests many patients have satisfactory experiences overall
Common complaints
- Complaints about long wait times before being seen
- Reports of perceived rudeness/mismanagement and lack of professionalism at the front desk/staff
- Complaints about administrative issues (e.g., delayed or missing test results) and being sent back to pay for further visits
"“If I could choose no stars I would. This has to be the WORST clinics to go to… We have had more than one bad experience here.”"
— indianola-iowa.uscompanies.net (doctor/clinic review page)"“Someone who walked in way after us… was called back their ‘friend’ first…”"
— indianola-iowa.uscompanies.net (doctor/clinic review page)"“waiting… 1hour half for then to say my son is sick but he is not sick enough for meds yet… I call… she said I have to spend more money to bring him in”"
— indianola-iowa.uscompanies.net (doctor/clinic review page)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- MercyOne Des Moines Urgent Care and Convenient Care Locations — Dec 16, 2025
- MercyOne Indianola Urgent Care - Solv Health — Nov 15, 2025
- MercyOne South Des Moines Family Medicine and Urgent Care to ... — Apr 27, 2026
Information sourced from the clinic's website as of . Own this clinic? Claim or correct this listing.
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