MercyOne House of Mercy
Substance Use Disorder Treatment • Indianola, IA • Since 1998
About
MercyOne is a nonprofit Catholic health system based in Des Moines, Iowa, owned by Trinity Health. It operates hospitals, clinics, and related care (orthopedics, cardiology) across Iowa and surrounding areas. The organization provides online access to medical records, test results, and appointments, and offers a yearly, no-cost adult exam. It was founded in 1998 (formerly Mercy Health Network) and operates under the MercyOne/ Mercy Health Network brand. The main headquarters is in Des Moines, IA, and the organization has a network of facilities in multiple Iowa locations. There is a specific event mentioned: the MercyOne House of Mercy Game Show Gala 2026 in which community leaders and celebrities participate; however, there’s no explicit listing for an Indianola location in the provided details.
Clinic Type
Substance Use Disorder Treatment
Address
310 N. Buxton St., Indianola, IA 50125
Phone
1515-358-7610
todd.mizener@mercyone.org
Opening Hours
Open 24 hours
Services Offered
Technology & Equipment
Team
Insurance & Payment
—
Languages Spoken
FAQs
What services are offered at House of Mercy Indianola?
Substance use disorder treatment and related behavioral health services, including outpatient, extended outpatient, intensive outpatient, therapy for children and adults, psychiatric care, medication management, and behavioral health intervention services.
What services does House of Mercy Indianola offer?
Substance use disorder treatment, outpatient services, education & prevention, extended outpatient, intensive outpatient, mental health services including therapy for children & adults, psychiatric care, medication management, & Behavioral Health Intervention Services.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Various rehab referral and addiction resource websites: 4.0 to 4.15 out of 5 stars (based on very low number of reviews) (Approximately 2 reviews reported across multiple aggregate sites)
Patients praise
- CARF accreditation, signifying adherence to quality standards
- offers diverse treatment options including outpatient substance use disorder, mental health, and gambling services
Common complaints
- facility hygiene issues including reports of roaches, mice, bed bugs, and mold
- inadequate access to food between meals
- concerns regarding the handling of patient grievances
"On January 20, 2023, the Iowa Department of Health and Human Services (Department) received a complaint from several patients... The complainants reported the following allegations: Infestations with roaches, mice, bed bugs, and mold."
— Iowa Department of Health and Human Services official investigation reportSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
Information sourced from the clinic's website as of . Own this clinic? Claim or correct this listing.
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