UnityPoint Clinic Family Medicine

Primary Care • Indianola, IA • Since 1995

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About

UnityPoint Health is a nonprofit hospital network serving Iowa, Illinois, and Wisconsin, founded in 1995 (formerly Iowa Health System). Its offerings include urgent care, primary care, emergency care, virtual care, and a range of specialty services through clinics and hospitals. Headquartered in West Des Moines, IA, the organization employs about 4,246 people and operates multiple clinics and hospitals under the UnityPoint Health umbrella. Key contact: mainline 515-241-6161. For local care, UnityPoint Clinic Family Medicine operates in the region, with locations including Indianola, IA, offering primary care and family medicine services as part of the UnityPoint Clinic network.

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Clinic Type

Primary Care

Address

301 East Hillcrest Avenue, Indianola, IA 50125

Phone

515-961-3700

Email

UPH_CentralIAPrivacyOfficer@unitypoint.org

Opening Hours

Current Hours: 8:00 AM to 6:00 PM; Hours of Operation: Monday–Friday 8:00 AM–6:00 PM; Saturday Closed; Sunday Closed

Website

https://www.unitypoint.org/locations/unitypoint-clinic-family-medicine---indianola

Services Offered

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Team

Jason Lau — MD
David Gabel — MD
Ryan Werling — DO
Chris Jensen — MD

Insurance & Payment

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Languages Spoken

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FAQs

What are the hours of operation?

Current Hours: 8:00 AM to 6:00 PM; Monday–Friday 8:00 AM – 6:00 PM; Saturday: Closed; Sunday: Closed.

Social Media

Twitter Youtube Facebook Linkedin Instagram

Photos

What Patients Say

Overall sentiment across review platforms: mixed

UnityPoint Health Official Website: 4.8/5.0 (246 ratings (for a specific provider at this location))
LocalityBiz: Mixed ratings, ranging from 1 to 5 stars

Patients praise

friendly, understanding, and knowledgeable providers
efficient lab services and staff
personalized care and ability to accommodate last-minute appointments

Common complaints

complaints regarding poor bedside manner and lack of listening skills from specific providers
inconsistent front desk experiences including unpleasant tone on phone

"Great experiences all around, quick in and out, doctors are very friendly and understanding. Most importantly great lab technicians!"

— LocalityBiz patient review

"Saw Dr. Jensen. It was the worst experience I've ever had with a Dr. In all my years....I will never go back. No bedside manner whatsoever, not a good listener....it was terrible."

— LocalityBiz patient review

"Janae Brown is my doctor and I really hope she never leaves this place! She is so sweet understanding and actually listens to what you have to say."

— MapQuest patient review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].