UnityPoint Clinic Family Medicine
Pediatrics • Indianola, IA • Since 1995
About
UnityPoint Health is a nonprofit hospital network serving Iowa, Illinois, and Wisconsin, with origins tied to the former Iowa Health System. Key facts: - Type: Nonprofit hospital/healthcare organization - Area served: Iowa, Illinois, Wisconsin (headquartered in West Des Moines, IA) - Network: Includes UnityPoint Clinic family and primary care centers, urgent/emergency care, specialty services, virtual care, and home care - Founding and structure: Founded in 1995 (formerly Iowa Health System); parent organization is Presbyterian Healthcare Services - Locations: Multiple offices/hubs in the Des Moines area and surrounding Iowa locations; specific Indianola site implied by your query - Key people: CEO Scott Kizer - Contact: Main phone 515-241-6161 (general), or 1-877-224-4430 To confirm the exact address, hours, and whether Indianola has a specific UnityPoint Clinic Family Medicine location, please check the UnityPoint Health website’s clinic locator for Indianola or call the listed contact numbers.
Clinic Type
Pediatrics
Address
301 East Hillcrest Avenue, Indianola, IA 50125
Phone
515-961-3700
UPH_CentralIAPrivacyOfficer@unitypoint.org
Opening Hours
Monday–Friday 8:00 AM–6:00 PM, Saturday Closed, Sunday Closed
Services Offered
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Team
Insurance & Payment
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Languages Spoken
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FAQs
What are the hours of operation?
Hours shown: Monday–Friday 8:00 AM–6:00 PM; Saturday and Sunday closed.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- UnityPoint Health official provider page: 4.8/5.0 (246 ratings for Dr. Jason Lau)
Patients praise
- highly regarded individual physicians for their attentiveness and knowledge
- efficient lab services
- positive bedside manner for some providers
- convenient and friendly urgent care and clinic experience
Common complaints
- concerns regarding bedside manner and listening skills of specific providers
- inconsistent experiences with front desk staff and phone responsiveness
"Katie Kim is my doctor. She is outstanding in every way... Always friendly and provides the best care."
— LocalityBiz user review"Saw Dr. Jensen. It was the worst experience I've ever had with a Dr... No bedside manner whatsoever, not a good listener."
— LocalityBiz user reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Vehicle crashes into UnityPoint clinic in central Iowa — May 5, 2026
- Vehicle crashes into UnityPoint clinic in central Iowa — May 5, 2026
Information sourced from the clinic's website as of . Own this clinic? Claim or correct this listing.
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