UnityPoint Clinic Family Medicine

Emergency Medicine • Indianola, IA • Since 1995

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About

UnityPoint Health is a nonprofit hospital network serving Iowa, Illinois, and Wisconsin, with origins tied to the former Iowa Health System. Key facts: - Type: Nonprofit hospital/healthcare organization - Area served: Iowa, Illinois, Wisconsin (headquartered in West Des Moines, IA) - Network: Includes UnityPoint Clinic family and primary care centers, urgent/emergency care, specialty services, virtual care, and home care - Founding and structure: Founded in 1995 (formerly Iowa Health System); parent organization is Presbyterian Healthcare Services - Locations: Multiple offices/hubs in the Des Moines area and surrounding Iowa locations; specific Indianola site implied by your query - Key people: CEO Scott Kizer - Contact: Main phone 515-241-6161 (general), or 1-877-224-4430 To confirm the exact address, hours, and whether Indianola has a specific UnityPoint Clinic Family Medicine location, please check the UnityPoint Health website’s clinic locator for Indianola or call the listed contact numbers.

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Clinic Type

Emergency Medicine

Address

301 East Hillcrest Avenue, Indianola, IA 50125

Phone

515-961-3700

Email

UPH_CentralIAPrivacyOfficer@unitypoint.org

Opening Hours

Current Hours: 8:00 AM to 6:00 PM; Hours of Operation: Monday–Friday 8:00 AM–6:00 PM; Saturday Closed; Sunday Closed

Website

https://www.unitypoint.org/locations/unitypoint-clinic-family-medicine---indianola

Services Offered

Family Medicine

Team

Jason Lau, MD, MD — Provider at this Location
David Gabel, MD, MD — Provider at this Location
Ryan Werling, DO, DO — Provider at this Location
Chris Jensen, MD, MD — Provider at this Location

Insurance & Payment

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Languages Spoken

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FAQs

What are the hours of operation?

- Monday: 8:00 AM - 6:00 PM - Tuesday: 8:00 AM - 6:00 PM - Wednesday: 8:00 AM - 6:00 PM - Thursday: 8:00 AM - 6:00 PM - Friday: 8:00 AM - 5:00 PM - Saturday: Closed - Sunday: Closed

Social Media

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Photos

What Patients Say

Overall sentiment across review platforms: mixed

UnityPoint Official Site: 4.9/5.0 (475 ratings (for specific provider))
Solv Health: 3.67/5 (3 reviews)

Patients praise

Friendly and caring medical providers and staff
Efficient and quick service for lab work and general appointments
Good patient follow-up and communication
Providers who are attentive and remember families

Common complaints

Issues with specific providers' bedside manner and listening skills
Inconsistency in front desk phone etiquette

"Great experiences all around, quick in and out, doctors are very friendly and understanding. Most importantly great lab technicians! ... best staff I’ve came across."

— LocalityBiz Review

"Katie Kim is my doctor. She is outstanding in every way. Remembers me and my family. ... Always friendly and provides the best care."

— LocalityBiz Review

"Saw Dr. Jensen. It was the worst experience I've ever had with a Dr. In all my years....I will never go back. No bedside manner whatsoever, not a good listener....it was terrible."

— LocalityBiz Review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].