Excelsior Orthopaedics
Podiatry • Ilion, NY • Since 2002
About
The search result points to Excelsior Orthopaedics, a private medical practice specializing in orthopaedic and sports medicine care, with multiple offices in Western New York (including Amherst area). They provide treatment for muscle, bone, and joint pain and emphasize advanced, patient-focused care. The organization is headquartered in Amherst, NY, founded in 2002, and operates 9 U.S. offices. Key contact: info@excelsiorortho.com; phone: 716-250-9999. If you’re specifically seeking podiatry services in Amherst or Ilion, note that Excelsior advertises a podiatry coder role and may offer podiatry-related services, though Ilion is not listed among their current locations. For location-specific care, you may contact them directly or check the Amherst or nearby Buffalo-area offices for podiatry options.
Clinic Type
Podiatry
Address
4020 Sheridan Drive, Amherst, NY 14226
Phone
716-250-9999
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Opening Hours
Mon–Fri: 8:00 am – 4:00 pm; Saturday: Closed; Sunday: Closed
Services Offered
Technology & Equipment
Team
Insurance & Payment
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Languages Spoken
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Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye: 4.8/5 (181 reviews (Podiatry specific))
- Birdeye: 4.7/5 (5,167 reviews (General practice))
Patients praise
- Compassionate and patient-centered care reported by many patients
- Effective surgical outcomes for injuries such as fractures and orthopedic procedures
- Professional and knowledgeable medical staff in many instances
- Convenient and informative communication via email and text messaging for some procedures
Common complaints
- Long wait times to speak with staff on the phone and schedule appointments
- Administrative errors, such as misdirected authorizations for imaging (e.g., MRIs)
- Reports of dismissive or unprofessional bedside manner by some providers
- Concerns regarding communication gaps between staff, providers, and patients
- Allegations of negligent care and improper treatment plans in specific instances
"Dr. Stoeckl has a wonderful bedside manner, sitting down and taking time to explain the procedure... His quiet assurance allayed any fears that I had..."
— Birdeye Review"The podiatrist took (along with insurance) 4 months to obtain MRI's on a 70 yr old patient AND then took another 13 days to provide the MRI results... Do NOT go here if you actually want thorough care and to heal."
— Yelp Review"I've been at patient since 2014 there. Dr. Reed ordered an MRI of my neck. They sent the authorization to the wrong place. 22 phone calls later they never fixed it... Worst experience of my life!"
— Yelp ReviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
Information sourced from the clinic's website as of . Own this clinic? Claim or correct this listing.
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