Huntsville Hospital Urgent Care

Urgent Care • Huntsville, AL

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About

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Clinic Type

Urgent Care

Address

—

Phone

256-265-1000

Email

music.therapy@hhsys.org

Opening Hours

Not published — contact the clinic to confirm hours.

Website

https://hh.health/location/huntsville-hospital-urgent-care-4/

Services Offered

Urgent Care
Walk-in Clinics

Insurance & Payment

—

Languages Spoken

—

Photos

What Patients Say

Overall sentiment across review platforms: mixed

Birdeye (aggregating Google reviews): 4.6 out of 5 stars (~3,274 reviews)
Solv Health: 4.7 out of 5 stars (Thousands across locations (e.g., 8,481 for Huntsville; 4,249 for Bailey Cove))
Yelp: 1.5 out of 5 stars (21 reviews)

Patients praise

Generally clean and well-maintained facilities
Friendly and compassionate service reported by many patients
Efficient and quick care for some, especially when using online booking correctly
Helpful nursing and support staff in many instances
Ease of scheduling same-day appointments via online platforms

Common complaints

Long or unexpected wait times despite having appointments
Reports of rude, unprofessional, or dismissive front desk and clinical staff interactions
Frustration with electronic check-in systems and scheduling tools (Solv app)
Concerns regarding billing issues, insurance handling, and refund delays
Allegations of racial bias or unequal treatment by staff
Instances of incorrect diagnosis or perceived lack of medical thoroughness

"They charged me $170.00 dollars even though i had insurance. they took my insurance information. My insurance paid. it is now 3 months later and i have not been refunded my money."

— Birdeye/Google Review

"Staff were friendly and polite despite only having one provider at the time. I was told that rapid tests ... were all negative, but a subsequent appointment at another clinic confirmed that I DID have strep."

— Solv Health Review

"Check-in was complicated with everything being electronic. Others there were struggling with it, especially seniors. However staff were friendly and thorough."

— Solv Health Review

Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 10, 2026. Own this clinic? Claim or correct this listing.