
AFC Urgent Care
Primary Care • Huntsville, AL • Multiple locations in Huntsville area and surrounding cities locations
Clinic Type
Primary Care
Address
Hampton Cove location: 410 Sutton Rd, Owens Cross Roads, AL 35763; Madison location: 7559 Highway 72 West, Madison, AL 35758; Whitesburg location: 8151 Whitesburg Drive South, Huntsville, AL 35802; East Huntsville: 46 Shields Rd, Huntsville, AL 35811; Meridianville: 12287 Highway 231, Meridianville, AL 35759; North Madison: 7583 Wall Triana Hwy, Madison, AL 35757
Phone
(256) 424-8200
eehumphreys@americanfamilycare.com
Opening Hours
Mon-Fri: 8 AM – 8 PM; Sat-Sun: 8 AM – 5 PM
Telehealth
Not specified; focus on walk-in urgent care; no explicit telehealth mention
Emergency Care
No emergency services specified; urgent care for non-life-threatening illnesses or injuries
Services Offered
Technology & Equipment
Team
Insurance & Payment
See Insurance Accepted page for complete list of providers accepted at urgent care/walk-in clinics.
Walk-in, No appointment necessary, In-network providers, Solv Health Book Online link available, Insurance, Cash, Credit Card, Debit Card
Languages Spoken
FAQs
Do I need an appointment for urgent care?
Walk-ins welcome; No appointment necessary at our centers.
What should I bring to my appointment?
Be sure to bring your photo ID, insurance card if required for billing and any medical history you might provide.
Awards & Accreditations
Social Media
Photos


What Patients Say
Overall sentiment across review platforms: mixed
- Huntsville Hospital Urgent Care: 4.6-4.7 out of 5 stars (~3,274 reviews)
- American Family Care (East Huntsville): 4.3 out of 5 stars (297 ratings (116 reviews))
- Expercare (Providence): 4.9 out of 5 stars (150 ratings (37 reviews))
- Parkway Urgent Care: 4.2 out of 5 stars (111 reviews)
Patients praise
- Convenient online scheduling and ease of check-in at certain locations
- Friendly and thorough care from providers (NPs/doctors) when seen
- Clean and well-maintained facilities
- Efficient service for straightforward medical needs at times
- Helpful reception staff reported at specific locations
Common complaints
- Long wait times, even with appointments
- Rudeness or lack of professionalism from front-desk and clinical staff
- Complicated or malfunctioning electronic check-in systems
- Billing disputes and issues with insurance processing
- Allegations of discrimination and dismissive treatment of patients' health concerns
"I will always go to this urgent care if my primary care physician is booked and I really need to be seen. The staff are always really nice..."
— Solv (Huntsville Hospital Urgent Care - Bailey Cove)"Do not even attempt to walk-in or make an appointment through the Solv app. These people do not care to do their job and you will wait hours..."
— Birdeye (Huntsville Hospital Urgent Care)"I don’t think I’ve ever been in and out of a medical appointment within 45 minutes! Entire staff... were all patient and friendly."
— Solv (Expercare - Providence)Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].
Information sourced from the clinic's website as of . Own this clinic? Claim or correct this listing.
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