CareNow Urgent Care

Urgent Care • Houston, TX

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About

CareNow Urgent Care in Houston offers walk-in, minor-illness and injury care with on-site x-ray, flu shots, and sports physicals. Most clinics are open daily with extended hours; you can check in online to wait from home. The Houston expansion includes recent locations such as Morton Ranch (opened 2026) and a Dunvale Rd clinic (opened 2025). CareNow operates 200+ urgent care centers in the U.S., with headquarters in Coppell, TX, and additional international presence.

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Clinic Type

Urgent Care

Address

611 East St. Hwy 121, Suite 600, Coppell, Texas 75019, US

Phone

+1-972-745-7500

Email

uccmedicalrecords@hcahealthcare.com

Opening Hours

Not published — contact the clinic to confirm hours.

Website

https://www.carenow.com/locations/houston

Services Offered

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Insurance & Payment

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Languages Spoken

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Social Media

Facebook Instagram

Photos

What Patients Say

Overall sentiment across review platforms: mixed

Birdeye (Copperfield location): 4.5 out of 5 stars (221 reviews)
Birdeye/Google (Atascocita location): 4.6 out of 5 stars (1,687 reviews)
SolvHealth (Heights location): 3.0 out of 5 stars
Better Business Bureau (BBB): Not provided (Not BBB Accredited) (150/149 complaints filed (varies by location))

Patients praise

Helpful front counter staff in some instances
Medical staff/doctors who take time to explain conditions
Quick and efficient service reported by some patients
Kind medical assistants/nursing staff

Common complaints

Long wait times at front desk and for service
Unprofessional or rude front desk staff behavior
Complaints regarding deceptive or confusing billing practices
Concerns about quality of care, misdiagnosis, and being forgotten in exam rooms

"Medical staff is ok, front desk person very rude, doesn't greet or acknowledge anybody coming into the building. Was told to wait in the exam room where they forgot about me."

— Birdeye - CareNow Urgent Care Copperfield review

"Misdiagnosed due to incompetence! Fell and hurt my shoulder, went in and got x-rayed. They said there was no break and should be better in a couple weeks. Cold ..."

— Yelp - CareNow Houston review

"The doctor really took the time to explain what was going on. I really appreciate their help during a time I’m not feeling my best."

— Birdeye - CareNow Urgent Care Atascocita review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026. Own this clinic? Claim or correct this listing.