Kelsey-Seybold Clinic

OB-GYN • Houston, TX

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About

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Clinic Type

OB-GYN

Address

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Phone

713-442-0427

Email

wellness@kelsey-seybold.com

Opening Hours

Not published — contact the clinic to confirm hours.

Website

https://www.kelsey-seybold.com/medical-services-and-specialties/obgyn

Services Offered

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Team

Holli Smith — MD, FACOG Gynecology
Megan Pallister

Insurance & Payment

Aetna Plans
Blue Cross Blue Shield Plans
Cigna Plans
Kelsey Plans
Medicare Advantage Plans
UnitedHealthcare Plans
Wellcare/Texan Plus
Other Accepted Networks and Plans
Vision Plans Accepted by Kelsey-Seybold Medical Group, PLLC

This information is subject to change. Please call our 24/7 Patient Access Center at 713-442-0427 before scheduling an appointment to confirm your health plan is currently being accepted.

Insurance accepted, Medicare Advantage Plans, Medicaid and other insurance plans as listed

Languages Spoken

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Social Media

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Photos

What Patients Say

Overall sentiment across review platforms: mixed

Healthgrades (Dr. Patricia Bellows): 8 Star Rating; 4.8 overall with 43 ratings (41 written reviews) (43 ratings (41 written reviews))
Zocdoc (Dr. Hany Ahmed): 4.58 overall (1471 patients have reviewed (rating listed on profile))
Rater8 (Dr. Maryam Hakimzadeh Baird): 4.9 ((review count not stated in snippet))
Zocdoc (Dr. Marelli Montanez): 4.73 stars (37 reviews)
Healthgrades (Dr. Barbara Held): 4.6 (64 ratings (52 written reviews))
Healthgrades (Dr. Isam Balat): 4.7 (64 reviews)
Practice website reviews (Dr. Alexandra Pellicena): 4.83/5 (293 total reviews)
Rater8 (OBGYN Medical Center Associates): 4.93 (1.3K ratings; 533 comments)

Patients praise

Caring, kind bedside manner; not rushed and takes time to listen (e.g., Dr. Bellows, Dr. Baird, Dr. Montanez, Dr. Balat, OBGYN Medical Center Associates)
Thorough explanations and responsiveness to questions/concerns
Good staff interactions and communication in some reviews (front desk/nursing staff described as friendly/patient)
Trust in physician and perceived high-quality care (including successful outcomes mentioned in reviews)

Common complaints

Staff unorganization and poor communication causing extra waiting/time confusion (Dr. Hany Ahmed: waiting and unclear next steps)
Some patients report being rushed or wanting more information/test-result follow-up timeliness (Dr. Held: session felt fast; test results not timely)
Long wait times and office workflow problems (Women's Specialists: waited at least 2 hours; not sure from context but complaints about waits; Ob/Gyn of Houston: always late and never tell you)
Poor bedside manner/customer service in negative reviews (e.g., “very rude,” defensive; talk to patients as if children)
Practice-level complaints commonly cited across OBGYN/Urology include feeling rushed/unheard, difficulty booking/rescheduling/answers, long wait times, and no follow-up communication

"“Unorganized with no communication between staff… waited another 20-30 minutes… it took another 30 minutes after the appointment was completed just to tell us…” Provider was great; no complaints about the doctor or nursing staff."

— Zocdoc review excerpt for Dr. Hany Ahmed

"“Dr. Held was attentive, informative and did not rush during the visit. … I have had Dr Held for many years now, her sparkle in her eyes and her caring voice…”"

— Healthgrades review excerpts for Dr. Barbara Held

"“This office was hands down the best! … The staff was so patient and kind… I loved how she actually listened to all of my concerns…”"

— Zocdoc review excerpts for Dr. Marelli Montanez

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].