National Park Medical Center
Mental Health and Behavioral Health • Hot Springs, AR
About
Behavioral Health Services at National Park Medical Center in Hot Springs, Arkansas provides inpatient psychiatric treatment and evidence-based behavioral healthcare for seniors ages 55 and older. The 16-bed geriatric unit offers 24-hour supervised care, group therapy, and individualized treatment plans developed through assessment with experienced psychiatrists, physicians, and therapists. The clinic accepts referrals from healthcare providers and community partners, and provides crisis intervention services.
Clinic Type
Mental Health and Behavioral Health
Address
—
Phone
501.620.1238 (assessment), 501.620.1563 (business hours)
krista.creel@npmchs.com
Opening Hours
Business Hours Only: 501.620.1563
Emergency Care
Emergency Department; call 911 for crisis
Services Offered
Insurance & Payment
—
Languages Spoken
—
FAQs
What is the process to schedule an assessment?
To schedule an assessment, call 501.620.1238 at any time or 501.620.1563 during business hours.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Evolve Behavioral Health and Medication Management (Birdeye / Google): 2.7 star rating (6 reviews) (6 reviews)
- Hot Springs Behavioural Center (Psychiatrist) (TrustReviewers.com): 4.5 out of 5 stars (30 reviews)
- Ouachita Behav Health and Wellness (Recovered): 3.33/5 (Trustscore) (review data based on user reviews/accreditations (no review count shown))
- Dayspring of Arkansas (Rehab.com): 4.5 (32 reviews) / 4.53/5 (32 reviews) (32 reviews)
- Therapeutic Family Services (Rehab.com): 3.6 (7 reviews) / 3.57/5 (7 reviews) (7 reviews)
Patients praise
- Some clinics receive praise for knowledgeable clinicians and supportive staff (e.g., Dayspring).
- Reported positive experiences include feeling welcomed, not judged, and getting help that improves daily life (e.g., Dayspring; Therapeutic Family Services).
- Some individual providers are described positively (e.g., Dr. Haroon and staff at Hot Springs Behavioural Center).
Common complaints
- Care access/continuity issues are reported, including difficulty reaching staff for appointments/refills (Conway Counseling).
- Staff behavior and perceived lack of empathy are mentioned, including rude front desk and abrasive/uncaring interactions (Conway Counseling; Therapeutic Family Services).
- Medication-related complaints appear, including forced stopping of meds and not receiving refills after dismissal (TrustReviewers; Therapeutic Family Services).
- Some locations show low ratings overall (Evolve at 2.7/5), suggesting broader dissatisfaction (Birdeye).
""It’s not a bad place that’s need to figure out how to keep a therapist and a psychiatrist.""
— Birdeye review snippet for Evolve Behavioral Health and Medication Management""After a few days I got call from her therapist asking me to find another doctor because I didn't cancel in time... caused me to become suicidal and then didn't follow up with me...""
— TrustReviewers.com review on Hot Springs Behavioural Center""The NP went over the process with me and was not going to let me leave until she knew that I understood... The nurses there are really nice and I see no judgement.""
— Rehab.com review on Dayspring of ArkansasSynthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].
In the News
Information sourced from the clinic's website as of . Own this clinic? Claim or correct this listing.
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