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The Queen's Medical Center, Honolulu

The Queen's Medical Center

Physical Therapy • Honolulu, HI • Since 1859 • Multiple outpatient clinics; inpatient at Queen’s Medical Center locations

About

- The Queen’s Health Systems is a nonprofit healthcare organization headquartered in Honolulu, Hawaii, founded in 1859. - The Queen’s Medical Center (part of The Queen’s Health Systems) provides comprehensive inpatient and outpatient psychiatric and general medical care. - Location: 1301 Punchbowl Street, Honolulu, HI 96813, United States. Primary operations reported in the United States, with broader listings indicating international reach in some references, though the U.S. is the core location for The Queen’s Medical Center. For precise PT availability, hours, and referrals, contact the hospital’s Physical Therapy department or check the official website (queens.org) or the hospital’s patient services.

Clinic Type

Physical Therapy

Address

Queen’s Medical Center Rehabilitation Services, outpatient clinics across the isles; Inpatient rehabilitation within The Queen’s Medical Center

Phone

808-691-4211

Email

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Opening Hours

Clinic Hours: Monday – Friday. 6:30am-6pm, Sat 7am-5:30pm; Ocean Pointe – Physical Therapy: Monday – Friday, 8:00 am – 4:30 pm; Kahala Physical Therapy: Monday – Friday. 8am-4:30pm

Services Offered

  • Physical Therapy
  • Outpatient Physical Therapy
  • Inpatient Physical Therapy
  • Neurologic Rehabilitation
  • Head & Neck Cancer Rehabilitation
  • Breast Cancer Rehabilitation
  • Incontinence rehabilitation
  • Post-Partum rehabilitation
  • Balance and falls prevention
  • Functional mobility training
  • Gait re-education
  • Lymphedema therapy
  • Neurological rehabilitation
  • Post-operative rehabilitation

Team

  • Queen’s Medical Center Rehabilitation Services Team, PhD/Doctorate and Masters level trained; licensed professionals — Physical Therapists and Physical Therapist Assistants

Insurance & Payment

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Languages Spoken

  • English

FAQs

How many sessions are typical in an episode of care?

Most episodes of care are 6-8 sessions, often 1-2 times per week.

What are the outpatient physical therapy hours?

Hours: Monday – Thursday, 6:30 am – 6:00 pm; Friday, 7:00 am – 6:00 pm; Saturday, 7:00 am – 5:30 pm.

Where is the Outpatient Physical Therapy clinic located?

Address: 550 South Beretania Street, Suite 703, Honolulu, HI 96813.

What is the phone number for the Outpatient Physical Therapy clinic?

Phone: 808-691-4211; Fax: 808-691-5388.

Is Inpatient Physical Therapy available and where?

Inpatient Physical Therapy Hospital Level 2 via Kamehameha Elevator; Address: 1301 Punchbowl Street, Honolulu, Hawaii 96813; Phone: 808-691-4277; Hours: Monday – Friday, 7:00 am – 8:00 pm; Saturdays, Sundays and Holidays, 7:00 am – 5:00 pm.

Who can refer patients for therapy?

Most therapy services are initiated via referral from a physician, APRN, or Physician Assistant. In Hawaii, patients may access PT and Speech Therapy without a referral, though coverage depends on insurance.

Photos

What Patients Say

Overall sentiment across review platforms: positive

  • Yelp, Yahoo Local, MapQuest: Generally highly positive ratings (often 5 stars for specific outpatient PT departments) (Variable number of individual reviews per platform)
  • Birdeye (Queen's Medical Center - West Oahu Outpatient Rehabilitation): 4.9/5 stars (168 reviews)

Patients praise

  • Highly skilled and professional physical therapy staff
  • Patient-centric and one-on-one care methodology
  • Effective recovery and improved mobility outcomes
  • Responsive, pleasant, and informative communication from therapists

Common complaints

  • General hospital-wide negative feedback includes concerns regarding administrative or patient experience issues common in large medical facilities
  • Healthgrades identifies some clinical safety ratings lower than expected for specific hospital-acquired conditions, though these are not specific to physical therapy departments

"This place is wonderful and the people are also amazing!! My physical therapist Motoki Nakamura was the best!!"

— Yelp/Yahoo Local Review

"Dr Tamate was pleasant and informative. He asked questions to better understand the injury and actively listened to responses to assess the injury. Staff was also pleasant and understanding..."

— Birdeye Review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of . Own this clinic? Claim or correct this listing.

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