Ko'olau Women's Healthcare

Patients praise

• Highly praised obstetric care, particularly for pregnancy support
• Patients appreciate the supportive, kind, and informative nature of the medical providers
• Many patients describe the staff as caring, accommodating, and personable
• Effective and timely medical care reported by many patients

Common complaints

• Occasional complaints about administrative staff, including rudeness or lack of professionalism
• Some patients reported feeling dismissed or lacking a sense of "warmth" from certain providers
• Physical space concerns, specifically that the office or waiting room can feel cramped or "run down"
• Isolated reports of poor bedside manner during specific appointments