Kaiser Permanente Hilo Clinic

Obstetrics (OB-GYN) • Hilo, HI

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About

Obstetrics and Gynecology (Ob-Gyn) at Kaiser Permanente Hilo Clinic is located at 1292 Waianuenue Ave in Hilo, Hawaii. The department provides obstetrics and gynecology services and is open Monday through Friday from 8 a.m. to 5 p.m.

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Clinic Type

Obstetrics (OB-GYN)

Address

1292 Waianuenue Ave, Hilo, HI 96720

Phone

1-833-833-3333

Email

directoryupdate-hi@kp.org

Opening Hours

Monday through Friday, 8 a.m. to 5 p.m.

Website

https://healthy.kaiserpermanente.org/hawaii/facilities/Kaiser-Permanente-Hilo-Clinic-100445/departments/ob-gyn-dlp-103998

Emergency Care

After-hours advice available; Appointments/information/24-hour cancellations: 1-833-833-3333 (Toll free)

Services Offered

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Insurance & Payment

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Languages Spoken

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FAQs

What are the hours for the Obstetrics and Gynecology department at Kaiser Permanente Hilo Clinic?

Monday through Friday, 8 a.m. to 5 p.m.

Social Media

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Photos

What Patients Say

Overall sentiment across review platforms: mixed

Healthgrades, Vitals, and Top Rated Local: Varies significantly; individual OB-GYN ratings range from approximately 3.1 to 4.4 out of 5 stars across different platforms (Based on varying numbers of reviews per provider (e.g., 14-17 ratings per physician))

Patients praise

Some individual physicians are described as compassionate, thorough, and professional
Some patients report feeling comfortable and well-cared for by specific providers
Occasional praise for friendly and helpful interactions with certain staff members

Common complaints

Difficulties scheduling appointments and long wait times for access to care
Dissatisfaction with office staff interactions, including reports of being rude or dismissive
Perceived lack of personalized attention, with some patients feeling rushed during visits
Reports of poor communication regarding test results and follow-up care
Concerns regarding the availability of physicians versus physician assistants

"Dr. Nakamoto is wonderful, and I am very happy with the care I receive from her. Her office staff, on the other hand, are very rude and talk down to (or at) patients."

— Patient review on Healthgrades/Vitals

"There has been a steady decline in the quality and availability of care at this facility. If I need same day care, nothing but physicians assistants are ever available, and I have not been impressed with their quality."

— Patient review on WebMD/Yelp

"The women in this office tell you that you’ll receive a call back in 1-2 days, but I’ve been waiting over 3 weeks and nobody actually calls back."

— Patient review on Vitals regarding a local OB-GYN practice

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].