Duke Primary Care Hillsborough

Primary Care • Hillsborough, NH

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About

Duke Primary Care Hillsborough is a comprehensive primary care clinic in Hillsborough, NC offering family medicine and lab services. The clinic provides annual physicals, immunizations, chronic illness management, women's health care, pediatric care, and treatment for acute illnesses, with lab tests and X-rays available on-site. Same-day appointments are often available for new and established patients.

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Clinic Type

Primary Care

Address

267 S Churton St Hillsborough, NC 27278-2695

Phone

919-732-8131

Email

DHLNFinancialassist@duke.edu

Opening Hours

Mon-Fri 8:00 am–5:00 pm; Sat Closed; Sun Closed

Website

https://www.dukehealth.org/locations/duke-primary-care-hillsborough

Telehealth

Available (My Duke Health portal supports online care)

Services Offered

Primary Care
Family Medicine
Pediatrics
Lab services

Insurance & Payment

Aetna
Ambetter
Blue Cross/Blue Shield
Cigna Beha
NC State Employees Health Plan
Aetna Choice POS
Aetna POS
Aetna Health Network
Blue Options
Blue Shield of NC
Medicare
Medicaid
Tricare
UnitedHealthcare
Aetna/CVS Health

Duke Health contracts with most major health insurance carriers; verify with your insurer for network participation and potential patient liability.

Insurance, Financial assistance available

Languages Spoken

English

FAQs

What services are offered at Duke Primary Care Hillsborough?

Family medicine care and lab services in one location, including annual physicals, immunizations, chronic illness management, women's health care, and care for acute illnesses.

What are the clinic hours?

Clinic Hours: Monday–Friday 8:00 am–5:00 pm; Saturday and Sunday closed.

Can I get same-day appointments for new or established patients?

Yes, same day appointments are often available for acute illnesses.

Do they offer lab tests and X-rays on site?

Yes, lab tests and X-rays are available at the clinic.

Is online access to my health information available?

Yes, via My Duke Health (formerly Duke MyChart) for viewing results, scheduling, refills, and messaging the care team.

How can I manage costs or financial assistance?

Duke Health outlines a financial assistance policy and encourages checking insurance coverage prior to scheduling; financial assistance is available for uninsured patients.

Social Media

Twitter Youtube Facebook Linkedin Instagram

Photos

What Patients Say

Overall sentiment across review platforms: positive

DukeHealth.org: 4.91 out of 5 (Clinic profile) (423 (aggregated))
DukeHealth.org: 4.97 out of 5 (Dr. Jane Satter) (130 (reviews))
DukeHealth.org: 4.95 out of 5 (Dr. Kristi M. Smith) (175 (reviews))

Patients praise

Friendly and welcoming staff
Physicians take time with patients
Thorough and personable care
Consistent positive experiences over many years

Common complaints

Difficulty reaching staff via phone
Unanswered calls/voicemails

"The staff is always friendly and welcoming. Dr. Zachary Smith always takes the time to make the patients feel comfortable and explains items in detail."

— Loc8NearMe user review

"The customer service once there is great! The only recommendation is an improved phone experience."

— Loc8NearMe user review

"I've been a patient at Duke Primary Care in Hillsborough for 11 years, and I could not be happier."

— Yelp user review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].