COPC Professional Pediatrics of Hilliard

Prepare For Your Appointment

Appointments & Referrals When you call to schedule an appointment, you may be connected to our voicemail system. Our receptionists can schedule routine follow-up visits and well-child checkups. If you have concerns that may require extra time, please let them know so we can schedule the appointment appropriately. When calling to schedule a sick visit, you may be connected to one of our nurses. This is not to delay scheduling—it’s to determine the urgency of your child’s symptoms so we can arrange the most appropriate appointment time. During peak seasons, we may occasionally need to schedule patients outside of normal business hours. If this occurs, an additional charge may apply. We have at least one nurse available in the office Monday through Saturday to answer questions or concerns about your child’s health.

Prescription Policies and Information

Prescriptions and refills will be handled at scheduled office visits and enough medicine will be prescribed to last at least until the patient’s next appointment. ... We discourage the practice of calling in prescriptions as it does not allow the patient or the doctor to re-evaluate the appropriateness of the prescription and follow the condition for which the medication has been prescribed. We do not accept calls from pharmacies to refill medications. When pharmacies call us, we request contact directly with the patient.

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