Jaroslaw Drag, MD

Patients praise

• Many physicians are described as caring, compassionate, and attentive listeners
• Patients frequently report high levels of trust and satisfaction with long-term primary care relationships
• Positive feedback regarding thorough explanations of conditions and collaborative treatment planning
• Staff is often commended for being professional and helpful in individual office settings

Common complaints

• Concerns regarding billing practices, particularly within the larger health system (Endeavor Health/NorthShore)
• Reports of difficult or unresponsive communication with office staff and phone systems
• Instances of perceived rushed appointments or lack of personalized attention by some providers
• Occasional complaints about appointment availability and wait times