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Optum Urgent Care - Jericho, NY, Hicksville

Optum Urgent Care - Jericho, NY

Urgent Care • Hicksville, NY

Clinic Type

Urgent Care

Address

—

Phone

1-877-292-4040

Email

—

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

—

Insurance & Payment

—

Languages Spoken

—

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye: 4.6 out of 5 stars (1,367 reviews) (1,367)
  • Solv Health: 4.8 out of 5 stars (9,388 (total platform ratings) / 1,155 (reviews))

Patients praise

  • Knowledgeable and professional doctors/providers
  • Efficient and positive interactions with specific staff members
  • Clean and well-maintained facilities
  • Effective handling of medical concerns by certain providers

Common complaints

  • Long wait times, even with appointments
  • Reports of rude or unhelpful front desk staff
  • Difficulties with walk-in policies and appointment cut-offs
  • Occasional concerns regarding quality of medical care and communication

"The wait time was a little excessive, especially since I had booked an appointment prior, but once I was seen by Dr. Goldstein all was good."

— Solv Health Review

"This location is clean and the staff are friendly. It wasn’t busy when I arrived and I was seen within 10 minutes of filling out paperwork."

— LocalityBiz Review

"Worse customer service in the entire world. Never return the calls and pick up the phone... Nasty and rude front desk."

— LocalityBiz Review (Optum Primary Care - Hicksville)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of . Own this clinic? Claim or correct this listing.

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