Infectious Disease - Hershey

Infectious Diseases • Hershey, PA

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About

- The Milton S Hershey Medical Center Physicians Group is a private hospitals and health care organization based in Hershey, Pennsylvania, affiliated with Penn State Health Milton S. Hershey Medical Center. - It focuses on coordinated, comprehensive care through Penn State Heart and Vascular Institute (cardiology, veins, and arteries) and is part of an academic medical center. - Contact options include multiple Penn State Health phone numbers; main location is in Hershey, PA. - The organization operates within healthcare, medical centers, and academic contexts, and appears under the Penn State Health umbrella.

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Clinic Type

Infectious Diseases

Address

500 UNIVERSITY DR, Hershey, Pennsylvania 17033, us

Phone

7179819000

Email

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Opening Hours

Not published — contact the clinic to confirm hours.

Website

https://www.pennstatehealth.org/services-treatments/infectious-disease

Services Offered

Infectious diseases care
diagnosis and treatment of illnesses caused by bacteria, viruses, fungi, and other pathogens
prevention of spread of contagious diseases
kid-friendly services for children by Pediatric Infectious Diseases team
multidisciplinary team approach (physicians, nurses, social workers, case managers, dieticians, pharmacists)
integrated outpatient parenteral antibiotic therapy (OPAT) program
research and clinical trials in HIV, COVID-19, tickborne infections, antibiotic resistance
coordination with microbiology, orthopaedics, cancer care, transplant care, family medicine, lung care, allergy and immunology, urology, nutrition, social work and more
travel medicine
conditions treated including bloodstream infections, bone and joint infections, COVID-19 and other respiratory infections, tick/mosquito-borne diseases, endocarditis, fungal infections, HIV/AIDS, post-transplant infections

Insurance & Payment

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Languages Spoken

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Social Media

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Photos

What Patients Say

Overall sentiment across review platforms: mixed

WebMD/Penn State Health Provider Profiles: 5.0 out of 5 (based on 6-80 ratings for specific doctors) (6-80 ratings (for specific providers))
U.S. News & World Report (Hospital-wide): 91% recommendation rate (Not explicitly stated (hospital-wide))
Birdeye (Hospital-wide): Not explicitly stated (aggregated) (1,952 reviews (hospital-wide))

Patients praise

providers praised for thorough explanations, respectful communication, and genuine care
high patient satisfaction scores for specific specialists (e.g., 5.0/5.0 for some ID doctors)
effective, organized home recovery programs for ongoing infection treatment
high institutional recommendation rate (91% willing to recommend the hospital)

Common complaints

concerns regarding follow-up care and attention from some individual providers
reports of long wait times for appointments and in the emergency department
general complaints about hospital billing, fees, and administrative processes
criticism of perceived focus on financial gain over patient well-being by some reviewers

"Dr. Bai ... genuinely cared about my overall health as opposed to just the condition of my wound... treated like I was a person, not just a patient."

— WebMD Patient Review

"This place is only in business to make money & they DON'T CARE about the patients health. You spend more time in the waiting room then you do with the dr."

— Birdeye Patient Review (Hospital-wide)

"I got the exact same thing that I was getting in the hospital. ... They were so organized, and they had everything right down... It took away a ton of stress for me."

— Contessa Health Case Study

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

In the News

Milton S. Hershey Medical Center strengthens readiness to care for patients with rare, high risk infectious diseases - Penn State Health News — Jan 13, 2026

Information sourced from the clinic's website as of July 11, 2026. Own this clinic? Claim or correct this listing.